Biomedical Engineer (Sleep portfolio)

About The CompanyEstablished in August 2021, The Air Station is part of the Easmed Group, focusing on Sleep Apnoea, Sleep Health and Sleep Technologies. Backed by a management team with over 17 years of experience in the medical industry, we have supported the setup of more than 38 state-of-the-art hospital's sleep labs across Singapore, Malaysia, Indonesia, Thailand and the Philippines.At The Air Station, you’ll be part of a purpose-driven team committed to improving lives through better sleep, while growing your career in a supportive and dynamic environment.About The RoleWe're looking for a reliable, hands-on Biomedical Engineer to provide technical service and after-sales support for CPAP therapy devices and sleep diagnostic systems. This role will focus primarily on troubleshooting, repair, maintenance, and customer support for CPAP equipment, while also supporting PSG system installation, calibration, and servicing as required.Key ResponsibilitiesDiagnose, troubleshoot, service, and repair CPAP devices, accessories, and related sleep therapy equipment. Respond promptly to customer service requests and provide technical support for equipment-related issues. Perform preventive maintenance, functional testing, safety inspections, and quality checks on CPAP and sleep diagnostic equipment. Assess faulty equipment, identify root causes, recommend corrective actions, and prepare service reports. Prepare quotations and documentation for repair, maintenance, replacement parts, and service contracts. Manage equipment returns, warranty claims, service records, and spare parts inventory. Install, configure, calibrate, and test sleep diagnostic systems (PSG) and related equipment at customer sites. Conduct equipment demonstrations, user training, and technical briefings for customers and healthcare professionals. Support equipment setup for sleep studies, workshops, exhibitions, and clinical events when required. Be available for after-hours technical support and standby duties on a roster basis. Travel within Klang Valley and other locations in Malaysia as required to support customers and service activities. Perform other duties and projects assigned by management. RequirementsDegree in Biomedical, Electrical, Mechanical Engineering. At least 2 years of experience in servicing hospital biomedical equipment. Experience with PSG or sleep diagnostic equipment is a plus. Strong troubleshooting and problem-solving skills. Familiar with diagnostic tools and test equipment. Good communication skills and a customer-focused mindset. Detail-oriented with a strong focus on quality and safety. Willing to travel and work outstation when needed.