Branch Manager

Position: Branch Manager

Location: Saudi Arabia

Department: OperationsReports To: General Manager / Group ManagementIndustry: FMCG / Confectionery / Food Trading & DistributionJob SummaryThe Branch Manager will be responsible for supervising and coordinating the company's daily operations in Saudi Arabia, ensuring smooth business activities, operational efficiency, and effective implementation of management directives.

The role involves overseeing and coordinating sales, warehouse, logistics, finance, administration, and personnel activities, ensuring proper workflow, adherence to company procedures, and timely achievement of operational and business targets.The ideal candidate should have hands-on management experience in FMCG, food trading, or distribution, with strong organizational, supervisory, and problem-solving skills and a good understanding of the Saudi business environment.Key Responsibilities1. Daily Operations ManagementSupervise and coordinate daily branch activities across all departments.Ensure smooth workflow and effective coordination between sales, warehouse, logistics, finance, and administration.Implement company policies, procedures, and management instructions.Monitor daily operational performance and resolve routine operational issues.Ensure proper utilization of company resources and adherence to operational standards.2. Sales Operations CoordinationSupervise daily sales activities and ensure proper execution of sales plans.Monitor sales team performance, customer coverage, and achievement of assigned targets.Follow up on key customer requirements, orders, deliveries, and commercial issues.Coordinate with sales management to address market and customer-related challenges.3. Warehouse & Distribution OperationsOversee warehouse activities, inventory control, stock availability, and order preparation.Ensure timely deliveries and efficient distribution operations.Monitor stock discrepancies, damages, expiry, and wastage.Ensure proper coordination between warehouse, sales, and logistics teams.4. Finance & Administration CoordinationFollow up on daily financial and administrative activities in coordination with the Finance Department.Monitor customer collections, outstanding receivables, and payment follow-ups.Ensure proper documentation, expense control, and company asset management.Coordinate employee administration and operational requirements with HR.5. Team SupervisionSupervise and coordinate branch employees across different functions.Ensure proper attendance, discipline, productivity, and compliance with company policies.Assign responsibilities and follow up on individual and departmental performance.Support recruitment, onboarding, and employee development in coordination with HR.6. Compliance & ReportingEnsure compliance with Saudi Arabian regulations, licensing requirements, and company procedures.Monitor branch documentation and operational requirements.Prepare regular operational reports covering sales, inventory, collections, staffing, and business activities.Report operational challenges and significant issues to senior management and recommend corrective actions.Qualifications & RequirementsBachelor's degree in Business Administration, Management, or a related field.Minimum 5–8 years of experience in branch operations, preferably within FMCG, confectionery, food trading, or distribution.Proven experience supervising daily business operations and coordinating multiple departments.Good understanding of sales operations, warehousing, logistics, and inventory management.Familiarity with the Saudi Arabian business environment and regulatory requirements.Good organizational, supervisory, and problem-solving skills.Ability to manage teams, prioritize tasks, and ensure operational discipline.Proficiency in Microsoft Office and ERP systems.Good command of English.Key Performance Indicators (KPIs)Efficiency and smooth execution of daily operations.Timely order processing and customer deliveries.Sales operations and target achievement.Inventory accuracy and stock control.Collection follow-up and receivables management.Operational cost control.Employee productivity and discipline.Compliance with company policies and local regulations.Overall AccountabilityThe Branch Manager is responsible for ensuring the smooth and efficient daily operation of the Saudi branch, maintaining effective coordination across all departments, supervising employees, resolving operational challenges, and ensuring that management directives and business objectives are properly implemented.