Business Analyst

Business Analysis & Requirements Management – Expert in translating complex business needs into clear, actionable requirements and solution outcomes. · Stakeholder Engagement & Workshop Facilitation – Proven ability to align business, operational, and technology stakeholders through effective collaboration and decision-making.Utilities Domain Expertise – Deep experience across Metering, Asset Management, Customer Operations, and Digital Utility Transformation. · Business Process Improvement & Operating Model Design – Skilled in analysing current-state processes and designing future-state operating models that drive efficiency and value. · Digital Transformation, AI & Innovation – Ability to identify and deliver AI-enabled and digital solutions that improve business performance and customer outcomes. · Utilities Domain knowledge.Good-to-HaveSN Responsibility of / Expectations from the Role1 Lead requirements elicitation and analysis by conducting workshops, interviews, and stakeholder engagement sessions to define business needs and solution outcomes.2 Translate business requirements into clear functional specifications, user stories, process maps, and other business analysis artefacts.3 Facilitate collaboration between business stakeholders, operational teams, and technologydelivery teams to ensure alignment and successful project delivery.4 Analyse and optimise business processes by identifying improvement opportunities, designing future-state processes, and supporting change initiatives.5 Evaluate digital and AI-enabled solutions, develop business cases, and support the implementation of transformation initiatives across utility operations