Business Operations Manager
Waterstone Human Capital · Salt Lake City Metropolitan Area
Tailor my CV for this job — freeThey need a practical, highly organized operator to keep the whole business moving.You'll work directly with a visionary founder. Your job is to turn ideas and requests into action and make sure they get done. One week that might be a reporting dashboard for finance. The next it might be a supply chain issue, a legal deadline, a sales initiative or a customer support process that needs fixing. Whatever needs to happen, you own getting it across the finish line.What You Will DoWork closely with the founder: take in fast-moving ideas, pull out what matters, confirm priorities, and turn them into clear actions, owners and deadlines.Run projects across finance, operations, supply chain, legal, sales, customer support and technology, from the first ask through completion.Follow up consistently so commitments don't slip, and raise risks, blockers and needed decisions early.Build and maintain the tools that show how the business is doing: trackers, dashboards, recurring reports and simple process documentation.Keep a team split between the US and UK informed and aligned on priorities and progress.When an issue is outside your expertise, bring in the right people or outside specialists and coordinate the fix.Use AI tools and automation to work faster and cut manual effort.Give leadership clear, candid updates on what's done, what's stuck and what's next.What You Bring5–10 years of project, program or operations management experience, ideally across several business functions.A track record of taking loosely defined requests and seeing them through with little structure.Composure when priorities shift. You can tell brainstorming from direction, ask the right clarifying questions, then execute without hand-holding.Strong organization, follow-through and communication. You're clear and concise, both in writing and in person.Comfort with numbers and with building basic reports or dashboards in Excel or Google Sheets (BI tools are a plus).Practical, everyday use of AI tools.A down-to-earth, low-ego approach and a drive to get things done.This is not a people-management role, and it is not a coding role. Comfort working alongside technical teams is helpful. Startup or small-company experience is a plus.The EnvironmentThis is an established company that moves with the speed and hands-on mindset of a startup. The right person likes creating order out of ambiguity and measures success by what gets delivered.The company is finalizing its Salt Lake City-area office near Cottonwood Heights. The role is fully on-site, and candidates must already live in the Salt Lake City area. Relocation is not available.