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Business Process Manager - Container Operations

Adani Ports and SEZ · Mundra, Gujarat, India

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Adani Group: Adani Group is a diversified organization in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.Ports & SEZ: Over the past few years, we have evolved from a traditional port operator to a leading integrated ports services provider. As the largest port organization for the past two decades, we offer a wide range of services including cargo handling, container terminal operations, logistics, port infrastructure development, and maintenance. Our expertise extends to multimodal transport solutions, customs clearance, port security, and environmental sustainability, positioning us as a key player in global trade and logistics.Job Purpose: The role will be responsible for optimizing and managing business processes within the container terminal operations. This role involves analyzing existing processes, developing process improvement strategies, and ensuring that all operations align with the company’s strategic goals. The ideal candidate will have a strong background in operations management, process re-engineering, and project management within the port or shipping industry.Key ResponsibilitiesProcess Analysis and Improvement:Analyze existing operational processes to identify inefficiencies and areas for improvement.Documentation and Standardization:Create and maintain comprehensive documentation of all business processes.Performance Monitoring:Develop and monitor key performance indicators (KPIs) to assess the effectiveness of business processes.Cross-Functional Collaboration:Work closely with various departments to ensure alignment of processes and objectives.Change Management:Lead change management initiatives to ensure smooth implementation of new processes and systems.Regulatory Compliance:Ensure all operational processes adhere to relevant laws, regulations, and industry standards.Risk Management:Identify, assess, and prioritize potential risks that could impact terminal operations and safety.Digital mindset:Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness.Key Stakeholders - Internal:Head of Section - CT Operations,Head of Section - CT Planning,Head of Section - Resource Planning, Cross - functional teamsKey Stakeholders - External:CustomersVendorsAuditorsAppropriate Government AgenciesEducational Qualification:MBA/ PGDM in Logistics, Supply Chain Management with Bachelor's Degree in Engineering / Statistics / Mathematics. Green Belt Lean Six Sigma, PMP Certification is preferred.Work Experience:8-12 years of experience in container operations or supervision within the Ports industry.