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Call Center Sales Associate

iSupport Worldwide · Pasig, Metro Manila, Philippines (On-site)

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Responsibilities Sales and Client Management Sell local and interstate relocation services. Address incoming sales leads via internet form fills, phone, text, and email. Receive and manage inbound telephone inquiries. Perform virtual surveys and set appointments for in-home surveys by other sales staff. Set follow-up steps and manage the sales process from start to finish. Close sales at a profitable ratio. Coordinate with the external sales team. Develop new referral sources and foster client relationships. Provide client management and consultative selling. Estimating, Quoting, and CRM Entry Prepare accurate estimates and quotes for relocation services using the company’s software. Analyze customer needs and provide tailored solutions. Ensure all quotes are competitive and meet company profitability standards. Business Development Work from lists of prospects, such as Realtors, company contacts, universities, restoration companies, and others, to identify the right person to make referrals and/or buying decisions. Make connections via telephone and electronic communications. Set up appointments for sales staff and otherwise help to close business. Identify and pursue new business opportunities. Develop strategies to expand the company’s market presence. Build and maintain relationships with potential clients and partners. Log business development activity in the company’s CRM software. Prior sales or customer service experience is a plus. Positive and energetic personality with excellent communication skills. Ability to succeed in a fast-paced, dynamic environment. Ability to become proficient in the company’s estimating and quoting software. Creative problem-solving skills. Proficiency in Microsoft Word, PowerPoint, and Excel. BA degree or equivalent, or one year of related work experience. Free lunch meal, fruits, snacks, and drinks Onsite gym with a free professional instructor Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP Weekly engagement activities with prizes that are up to 3,000 PHP Free upskilling academy to improve your performance and skillset State-of-the-art facilities from toilets to your workstation Amenities such as sleeping quarters, game area, chat room, shower room