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Change Management Specialist

JCA Associates · Dubai, United Arab Emirates

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Change Management specialist / Business Adoption consultant is required ASAP on site in Dubai on a new ERP transformation projectYou will bridge the gap between technical system configuration and day-to-day business operations. Working closely with project sponsors, process owners, and training leads, you will design and execute strategies that shift mindsets, build readiness, and embed Oracle Cloud processes smoothly into the organization.Key ResponsibilitiesChange Strategy & Roadmap: Develop and execute comprehensive change management and adoption plans tailored to ERP modulesStakeholder & Impact Analysis: Conduct stakeholder mapping, readiness assessments, and change impact analyses across different business units and user groups.Resistance Management: Anticipate points of friction or operational pushback and build proactive mitigation plans.Communication & Engagement: Design and deliver multi-channel communication campaigns (newsletters, town halls, leadership toolkits, intranet portals) to keep staff informed and aligned.Training & Enablement Support: Partner with instructional designers and functional consultants to shape user-centric training curricula, role-mapping, and job aids.Workshops & Facilitation: Facilitate design-thinking or alignment workshops with business leaders, middle management, and super-users.Adoption Tracking & Post-Go-Live Support: Define key performance indicators (KPIs) to track system utilization, user proficiency, and post-go-live stabilization.Required Qualifications & SkillsExperience: 5 to 10 years of dedicated Organizational Change Management (OCM) experience leading large-scale enterprise or ERP transformations (Oracle Cloud).Methodologies: Formal certification or deep working knowledge of change frameworks such as Prosci (ADKAR) or Kotter.Domain Familiarity: Good understanding of Oracle Cloud modules or other ERPInterpersonal Skills: Strong executive presence, stakeholder management, and the ability to influence without formal authority.Regional/Industry Context: Prior project delivery experience within the UAE or GCC region is a strong advantage for local transformations