Clinical Administrator & Partnerships

Clinical Administrator and Partnerships CoordinatorYoung Wellbeing Hub and Harley Street ADHDSalary: £30,000 to £35,000Based at our head office in Hackney WickAre you the kind of person who likes to own things, figure them out, and make them work? We’re looking for someone to become the heart of our clinic.About usYoung Wellbeing Hub (our children’s clinic) and Harley Street ADHD (our adult clinic) provide autism and ADHD assessments and ongoing care. We’re a small, specialist clinic with a strong track record, including delivering an NHS contract, and we’re now ready to grow again.The clinic is part of Young Wellbeing Group, a group of services built on a background in child and adolescent mental health. Alongside our clinics, the group includes children’s care homes, a care company and a tuition service. You’ll work from our head office alongside colleagues from across the group, so while the clinic team is small, you’ll be part of a much wider and supportive organisation.The roleYou’ll be the main point of contact for the clinic. Patients, families, clinicians and partners will all come to you, and you’ll be the person who keeps everything moving. Because we’re a small team, you’ll have real autonomy and the chance to shape how the clinic runs as it grows.When the clinic is quieter, you’ll turn your attention to growth: approaching schools, local services and other potential partners to introduce what we do and build new referral relationships.What you’ll be doingManaging patient journeys through our autism and ADHD pathways for children, young people and adults, from first enquiry to diagnosis and follow-upActing as the link between clinicians, patients and families, making sure everyone knows what’s happening and what comes nextRunning clinic diaries, booking appointments and keeping patient records accurate and secureCoordinating medication reviews and supporting the preparation and sending of clinical reportsHandling enquiries by phone and email with care and professionalismSpotting ways to improve how the clinic runs and putting them into practiceReaching out to schools and organisations to explore partnerships, and following up to turn conversations into referralsWhat we’re looking forExperience in a healthcare, clinical or patient-facing administration roleSomeone autonomous and self-motivated, who’s comfortable making decisions and doesn’t need to be told what to do nextA fast learner who enjoys picking up new systems, processes and clinical pathwaysHighly organised, able to juggle competing priorities without things slippingClear, confident communication with families, clinicians and professionals alikeA caring, patient approach, as families often come to us at a stressful timeComfortable picking up the phone and starting conversations with people you don’t knowExperience of autism or ADHD services, NHS pathways or working with schools would be a real advantageThe role might also suit an assistant psychologist.Why join usA role with genuine ownership: you won’t be one of many, you’ll be the person who makes the clinic workThe chance to be part of our next stage of growth and to grow with itWork that makes a real difference to children, adults and familiesBeing part of a wider group across care, education and clinical services, with opportunities to develop and progressIf this sounds like you, send your CV and a short note telling us why you’d be great as the main point of contact for our clinic to Michael Wigington.