Clinical Coordinator

Company Description CaloAesthetics Plastic Surgery Center is a premier 16,000 sq. ft. facility in Louisville, KY, offering state-of-the-art surgical suites and a world-class medical and day spa. The practice provides one of the largest selections of advanced surgical and non-surgical treatments in the country, all delivered in a safe, physician-supervised environment. Patients benefit from private entrances and exits, modern treatment technology, and a relaxing, confidential setting for consultations and procedures. Led by Kentucky plastic surgeon Dr. Calobrace, the team emphasizes the highest level of patient safety, informed decision-making, and care from experienced, well-trained nurses. Enthusiastic patients and physicians nationwide trust CaloAesthetics, particularly for complex cases.We are seeking a Clinical Coordinator to join our plastic surgery practice and serve as an important part of the patient experience and clinical team. This position is ideal for someone who is highly organized, detail-oriented, comfortable working with technology, and able to manage multiple priorities in a fast-paced medical environment.

Responsibilities

Coordinate and manage patient appointments, procedures, and follow-up visitsUtilize EMR and scheduling software to maintain accurate patient records and schedulesCommunicate with patients by phone, email, and in person regarding appointments, procedures, and clinical needsAssist with coordinating surgical and clinical appointments and ensuring patients are properly preparedReview and update patient information, medical histories, and required documentationWork closely with surgeons, providers, nurses, and other members of the clinical teamAssist with patient flow and ensure a smooth, organized experience throughout the patient's visitEnter and maintain accurate information within the EMR and other computer systemsManage multiple schedules and adjust appointments as needed while maintaining efficiencyProvide a high level of personalized, compassionate patient serviceMaintain patient confidentiality and follow HIPAA and office policiesAssist with other administrative and clinical coordination responsibilities as needed

Qualifications

Previous experience in a medical office, plastic surgery, dermatology, or other healthcare setting preferredStrong computer skills and experience working with EMR/EHR systemsExperience with medical scheduling software preferredExcellent organizational and time-management skillsStrong attention to detail and ability to multitaskProfessional, personable, and compassionate communication styleAbility to work effectively in a fast-paced environmentAbility to prioritize tasks and remain composed when schedules or patient needs changeHealthcare or medical terminology experience preferredIdeal Candidate:The ideal candidate is someone who is organized, dependable, technology-savvy, and patient-focused. They should be comfortable spending a significant portion of their day working on a computer, navigating an EMR, managing schedules, communicating with patients, and coordinating with providers. Experience in plastic surgery, aesthetics, dermatology, or a similar specialty is a plus.