Coordinator, Educational Operations
HMP Global · Malvern, PA
Tailor my CV for this job — freeOur mission is to improve patient care by delivering high-quality information and education to healthcare professionals. Through 400+ global, regional, and local events and a strong digital presence reaching over 4 million users monthly, we provide innovative continuing medical education (CME) that drives impact in clinical practice.Professional ProfileDetail-oriented professional looking to build a career in event operations and educational program support. Organized and reliable, with a knack for managing multiple recurring tasks and deadlines at once. Open to learning event technology platforms, including Cadmium, Hubilo, and learning management systems, and applying standardized processes across a variety of programs and therapeutic areas.A great fit for someone early in their career who enjoys structure and clear process, takes pride in following a playbook precisely and keeping clean documentation, and is looking to build hands-on experience with room to grow into greater ownership over time.Position SummaryThe Coordinator, Educational Operations will support the standardized operations playbook that powers Educational Programming's full portfolio of live, virtual, and enduring CME activities across all therapeutic areas. Reporting to the Senior Director, Educational Operations, this is an entry-level role focused on learning and executing recurring event-operations tasks, from platform builds and accreditation administration to LMS evaluations and poster/abstract logistics, with training and mentorship provided along the way.This is an execution-focused role, distinct from the team's process-improvement and automation function. The Coordinator helps established processes run reliably event after event, working closely with Therapeutic Area leads on event-specific requirements. This role is a strong entry point into event operations and CME program support, with room to grow as skills and confidence build.Key ResponsibilitiesSupport the build and setup of Cadmium platform components, including speaker portals, mobile apps, and poster/abstract modules, for assigned events across all therapeutic areas.Assist with the setup and testing of virtual and hybrid event platforms (Hubilo), including show flow, meeting pulse/attendee Q&A systems, and faculty recording logistics.Support LMS event evaluations from setup through QC, coordinating with Grants on knowledge-question and reporting requirements.Assist with accreditation administrative tasks such as flyers, closeout processes, and special credit applications, in coordination with the Accreditation & Compliance team.Support enduring content workflows, including recording review, LMS course page setup, microsite posting, and internal program status communications.Coordinate poster and abstract program logistics, including notifications and inbox management.Maintain accurate, up-to-date documentation and status tracking across all assigned events and therapeutic areas.Work with Therapeutic Area leads to confirm event-specific requirements, timelines, and deliverables.Support execution of Special Projects programming as capacity allows.Flag recurring bottlenecks, inconsistencies, or improvement opportunities for the Senior Director’s review.Required Skills and Qualifications0–1 years of experience in event operations, CME/medical education program coordination, or a related administrative, internship, or project-support role — recent graduates are encouraged to apply.Willingness and ability to learn event technology platforms such as Cadmium, Hubilo, and LMS systems; prior experience is a plus but not required.Strong organizational skills with the ability to manage a high volume of recurring tasks accurately and on deadline.Comfortable supporting multiple therapeutic areas and programs simultaneously.Clear, professional written and verbal communication.Proficiency with MS Office Suite (Excel, Word, PowerPoint); familiarity with project management tools (HIVE preferred).Bachelor's degree preferred, or equivalent combination of education and experience; new graduates welcome.Preferred QualificationsCoursework, internship, or other exposure to CME, medical education, or healthcare event operations.Interest in virtual or in-person event production.Exposure to process documentation, quality control, or workflow standardization.Please follow HMP Global on LinkedIn for news and updates