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Customer Care Executive

Magnum Group · Bhopal, Madhya Pradesh, India

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🚀 Hiring for Collection Executive🚀 📜Qualification: 12th and above 💼 Work mode: Work from Office 📜 Key ResponsibilitiesCall Customers: Make outbound calls and handle inbound calls regarding past-due accounts.Negotiate Payment: Set up realistic payment plans or settlements.Update Records: Log all conversations, payment promises, and account statuses in computer databases.Educate Clients: Explain billing terms, consequences of non-payment, and available ways to pay.Solve Disputes: Handle billing questions or complaints calmly and professionally.Escalate Issues: Flag high-risk, fraudulent, or unresponsive accounts for legal action or field visits. 💰 Salary: CTC 15602/- Inhand- 11,709/- PF- 3356/- ESIC- 537/-Salary increment of 1,000/- after 6 Months. 📍Location: Anchor-3, 1st Floor, Aashima Mall, Hoshangabad Road, Bhopal, Madhya Pradesh, 462026 ⏰ Shifts:08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM 📍Training: 1st Month training stipend- 5,000/- NOTE- Only Non-Pursuing Candidates are Eligible.