Customer Contact Specialist

Customer Service Support Coordinator - Bangkok (12 Month Contract) - English SpeakingArgyll Scott is proud to be partnered with a leading Bangkok Technology business as they're looking to grow their Customer Service team.THE ROLEHandle customer contacts via live chat, email and phone, and resolve product and service issuesFind the cause of each problem, choose the best solution and get it corrected quicklyFollow communication procedures, guidelines and policies in every interactionUnderstand customer needs and recommend the right products or servicesGuide users on how to use the platform and coordinate between customers and service partnersWHAT YOU NEEDExcellent spoken and written EnglishBachelor's degree, any fieldStrong problem-solving and conflict resolution skillsClear communication and active listeningAbility to multitask, prioritise and manage your timeBasic computer literacy, including typing and standard softwareIf you are confident in English, enjoy solving problems and thrive in a fast-paced environment, apply now.Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.