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Customer Service Representative - French Speaker

MICO WORLD · Qesm El Maadi, Cairo, Egypt

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🚀 We're Hiring: French Customer Service Representative (Chat Account) 📍 Location: Maadi🕘 Working Hours:9 hours per day (including a 1-hour break)📅 Days Off:2 days off per weekJob ResponsibilitiesRespond to customer inquiries through chat in a professional and timely manner.Provide accurate information and effective solutions to customer concerns.Handle customer complaints with empathy and professionalism.Escalate complex issues to the appropriate team when necessary.Maintain high customer satisfaction by delivering excellent service.Follow company policies and quality standards while handling customer interactions.Document customer interactions accurately in the system.RequirementsBachelor's degree (Graduates only).Minimum 1 year of experience in customer service.Excellent command of French (spoken and written).Strong communication, problem-solving, and interpersonal skills.Ability to work in a fast-paced environment.Basic computer skills and the ability to multitask.What We OfferCompetitive salary based on language proficiency and experience.Potential fast-track promotion after 3 months.Potential 2 annual salary increases.Career growth and development opportunities.Social and medical insurance.Transportation allowance.