Delivery Leader- AI/ML

Role : Delivery Leader AI/MLExperience : 15 to 25 YearsWork location : Mumbai / BengaluruAs part of the core delivery team of Quantiphi, the AI Delivery Leader will be responsible for managing the delivery and execution of all AI and ML projects in a B2B environment. The Delivery Leader will get to lead Delivery efforts for AI/ML solutions like Generative AI, Conversational AI, Document AI, Vision AI, Knowledge Graphs, Intelligent Video Analytics, Digital Twins etc.Key Traits:Critical Thinker with a Growth Mindset, Strong Decision making Abilities, Customer First Attitude, Build to Scale Approaches, Effective People Leader & Mentor

Responsibilities

Delivery Management:Manage complex delivery engagements across varied service/solution offeringsEnsure successful and timely delivery of AI/ML projects. Accountable to ensure Service Levels are met.Single point of escalation - Prevent and Manage risks across delivery programs.Eye for process improvements to de-risk delivery and streamline delivery operations across the portfolio, channelise delivery best practices and build accountability across account/engagement managersCustomer Success:Managing customer communication & relationships with senior stakeholders including CXOsEnsure customer success by establishing customer’s trust and fostering collaborative partnership, responsible for CSAT/NPS.P&L Management:Has deep understanding of P&L management, margins and overall operational excellence and business profitabilityResponsible for driving delivery led growth across delivery engagementsResponsible for revenue and account growth and diversification across workloads/capabilities to build multi-year partnerships with key accounts in his/her portfolioAbility to multitask to bring operational efficiencies to delivery processes and manage stakeholders across different functions within the organization such as Business Operations, Resource Management, PMO and FinanceTeam Management:Ability to build and manage high performance cross-capability teams. Drive continuous improvement through programs for upskilling/training fresh and lateral talentManage and engage a team of 600+ team members, grooming next-gen leaders, building organizational association within teams through focused employee engagement and mentoringMentor, coach and groom junior delivery leaders to scale and grow across their career roadmap.Working in conjunction with the delivery leadership & founders in terms of P&L, Delivery and Organizational Growth (Build to Scale) What is required:Possess 15+ years of experience in delivering data driven technology solutions and products with a distinctive record of professional achievement and impactExperience in managing large teams (300+ ) and revenue portfolios of $50Mn & aboveExperience in leading cross-functional teams, and in-depth knowledge in framing, designing and execution of solutions for challenging business problemsExtensive experience in working with customers having global operations and with diverse cultural backgrounds.Understands cloud infrastructures, specifically Google Cloud Platform. Has working knowledge of GCP products and services.Must have excellent analytical, quantitative and conceptual thinking skillsExecutive demeanour and experience working with senior client executives and leadershipExcellent interpersonal, communication and presentation skills are requiredAbility to work with minimal supervision in a very dynamic and timeline sensitive work environmentWhat’s in it for you?The experience of working in a category defining high growth start-ups in the transformational AI, Decision Science and Big Data Domain.The opportunity of getting on boarded to the phenomenal growth journey and helping the customers take the next big leap in digital transformationThe opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients.Flexible working options available to foster productivity and work/life balance.