Delivery Platforms Manager
4 Horizons Group | مجموعة الأفاق الأربعة · Jeddah, Makkah, Saudi Arabia
Tailor my CV for this job — free📢 WE'RE HIRING | DELIVERY PLATFORMS MANAGERLocation: Jeddah, Saudi ArabiaIndustry: Food & Beverage (F&B)We are seeking an experienced and results-driven Delivery Platforms Manager to oversee and manage the company's presence across food delivery applications, maximize sales, and improve overall platform performance.:Key Responsibilities
- Manage restaurant accounts across delivery platforms such as HungerStation, Jahez, ToYou, and Mrsool.
- Develop strategies to increase online sales and improve platform performance.
- Monitor daily sales, orders, customer feedback, commissions, and operational KPIs.
- Manage promotional campaigns, discounts, and special offers.
- Optimize digital menus, product descriptions, pricing, images, and product availability.
- Analyze sales reports and identify opportunities for business growth.
- Coordinate with restaurant branches to ensure smooth order processing and timely preparation.
- Maintain relationships with delivery platform representatives and account managers.
- Identify operational issues and implement solutions to improve customer satisfaction and profitability.
- Monitor competitors and market trends to identify new business opportunities.:Qualifications & Requirements
- Diploma or Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
- Minimum 3 years of relevant experience in managing food delivery platforms within the F&B or restaurant industry.
- Hands-on experience with HungerStation, Jahez, ToYou, Mrsool, or similar platforms.
- Strong knowledge of restaurant operations and online ordering systems.
- Excellent analytical, communication, and problem-solving skills.
- Proficiency in Microsoft Excel and reporting tools.
- Ability to manage multiple platforms and achieve sales targets.📍 Location: Jeddah, Saudi Arabia