Delivery Project Manager – SaaS & Digital Implementations

About the CompanyAstek Middle East is part of Astek, a global engineering and technology consulting group founded in France in 1988 and now present on five continents. The Middle East entity delivers IT and technology services across Saudi Arabia, the UAE, and Jordan, supporting clients in public and government, healthcare, transportation, banking, retail, airlines, and tourism. With 10,000 employees worldwide and revenue of €620 million in 2023, Astek focuses on digital transformation and complex systems engineering for international clients. The group promotes a strong culture of entrepreneurship, innovation, and continuous skills development. More information is available on the Astek Saudi Arabia and UAE country pages, and candidates can reach Astek Middle East at contact-astekme@astek-international.com.About the RoleWe are looking for an experienced Delivery Project Manager to oversee the implementation and delivery of a workforce verification service for business clients in Saudi Arabia.The role focuses on managing client onboarding, coordinating technical integrations, monitoring service delivery and report turnaround times, and ensuring projects go live on schedule. The successful candidate will work closely with clients, technical teams, and external verification partners to ensure smooth and reliable service delivery.Key ResponsibilitiesManage client onboarding and coordinate implementation activities to ensure timely go-live.Plan and manage project milestones, delivery schedules, and implementation requirements.Coordinate technical integrations with engineering teams, including API integrations where required.Monitor verification report turnaround times and follow up on delays with relevant stakeholders and external verification partners.Identify, manage, and resolve delivery issues and implementation risks.Lead project status meetings, client reviews, and service governance activities.Prepare and maintain project plans, progress reports, risk logs, and issue trackers.Ensure client acceptance testing and sign-off are completed for each go-live.Coordinate with internal stakeholders to maintain service quality and meet agreed delivery timelines.Ensure consent procedures and data-handling practices align with applicable Saudi Personal Data Protection Law (PDPL) requirements.Provide regular status updates to relevant stakeholders and escalate risks or issues when necessary.Requirements5–8 years of experience in project management, implementation, or service delivery.Proven experience delivering SaaS implementations or digital services, ideally in HR technology, recruitment, identity verification, or government e-services.Fluency in Arabic and strong business English communication skills, both written and spoken.A recognized project management certification, such as PMP, PRINCE2, or an Agile certification.Experience managing complex projects involving multiple stakeholders and technical teams.Strong project planning, risk management, reporting, and client relationship skills.Experience working with large Saudi semi-government organizations or PMOs.Preferred QualificationsExperience coordinating API integrations or system implementations.Working knowledge of Musaned and Qiwa.Knowledge of Saudi PDPL and data protection practices.Experience working with external service providers or international verification partners.