Digital Pre-Sales & Delivery Integration Engineer
eMagine Solutions · Dubai, United Arab Emirates
Tailor my CV for this job — freeThis is a role for someone who can sit in the middle of a deal and a delivery and make both run smoother.You’ll be the integration specialist brought in when the customer environment is complex, the interfaces aren’t obvious, and everyone needs a clear plan: what connects to what, how, when, and what could break.You’ll support pursuits (bids/tenders) and then stay close through program delivery, making sure the solution that was sold is actually deliverable, supportable, and properly documented in critical infrastructure environments.The role has 3 main facets, pre-sales, delivery / project management and post implementation support.Pre-sales (bids, tenders, pursuits)Be the technical point of contact for integration questions during pursuitsJoin customer workshops/discovery sessions and pull out the real requirements (not the vague ones)Turn those requirements into high-level integration architecture, diagrams, and a clear scope narrativeCall out assumptions, dependencies, exclusions, and risks early so nothing “surprises” the project laterCheck third-party platforms/interfaces and confirm what’s realistic vs what’s wishful thinkingSupport tender submissions with the right technical content: drawings, scope statements, implementation approachDelivery / programs supportHelp programs lock down scope and implementation documentation for digital solutionsProduce clear diagrams that show integration points (so delivery teams aren’t guessing)Support technical conversations with customers during design and deliveryCoordinate with third parties when extra software/hardware is required for a turnkey outcomeSupport tickets tied to solutions and contribute to cyber/security documentationWork with engineering/R&D when integration issues need product fixes or enhancementsPeer review network drawings, architecture, and plans to keep quality highFeedback / SupportKeep an eye on deployed solutions: what’s working, what’s not, what’s changedFeed customer and regulatory requirements back into product teamsBuild relationships with customers, stakeholders, and third-party suppliers/integratorsSupport market research and evaluation of new technologies that strengthen the solution setBackground we need (important)You must come from a vendor or consultancy background. This role needs someone used to shaping solutions with customers, supporting pursuits, and then backing delivery (not someone who’s only worked internally in one enterprise environment).Strong experience in solution design / integration architecture (high-level is fine, but it must be credible and structured)Comfortable being customer-facing: workshops, discovery, stakeholder management, influencing without authoritySolid grounding in IT/network fundamentals and interfaces (e.g., TCP/IP, UDP, HTTP)You document properly: diagrams, scope statements, implementation plans, not “it’s in my head”Systems integrator experience is a plus (secondary). Useful, but not the main requirement.Nice to haveSecurity operations exposure and comfort contributing to security/privacy documentationVisio / AutoCAD (or similar), strong MS Office skillsSAP familiarityProject delivery experience across cross-functional teamsIf you want to work in cutting edge solutions on long term projects eMagine would be keen to hear from you.