Director of Operations

About the OpportunityAn established international hospitality group is seeking an experienced Director of Operations to oversee restaurant operations.This senior leadership role will partner closely with General Managers, Executive Chefs, and corporate leadership to drive operational excellence, financial performance, exceptional guest experiences, and consistent brand standards across multiple locations.The ideal candidate is a strategic and hands-on leader with a strong track record of leading multi-unit restaurant operations, developing high-performing management teams, and improving business performance.Key ResponsibilitiesOversee restaurant operations across the region, ensuring consistent execution of operational and brand standardsLead, coach, and develop General Managers and senior restaurant leadership teamsDrive financial performance through P&L management, budgeting, forecasting, labor optimization, and cost controlConduct regular site visits and operational reviews to identify opportunities for improvement.Develop and implement action plans to improve efficiency, profitability, guest satisfaction, and team performancePartner with Culinary, People & Culture, Finance, Talent Acquisition, Marketing, and other corporate departments to achieve business objectivesSupport leadership recruitment, succession planning, talent development, and retentionLead the implementation of company initiatives, operational procedures, and business strategiesSupport new openings, restaurant projects, major events, and other regional priorities as requiredCandidate Requirements7+ years of progressive restaurant operations leadership experience within premium, upscale, or luxury hospitalityProven multi-unit or regional operations experienceDemonstrated success leading and developing General Managers and senior leadership teamsStrong financial acumen, including P&L management, budgeting, forecasting, labor management, and cost controlExcellent leadership, communication, organizational, and problem-solving skillsAbility to balance strategic planning with hands-on operational supportStrong business judgment and the ability to manage multiple locations and prioritiesWillingness to travel frequently across the region and work a flexible schedule as business needs require