Epic Willow Inpatient Analyst

Prominence is looking for a senior Epic Willow Analyst to serve as the primary support contact and application expert for Willow Inpatient at an academic health system. This role will configure, build, and support pharmacy workflows through project work, go-live, and ongoing operations, acting as a technical leader for the customer's clinical applications team.Who We AreProminence is a healthcare technology strategy and implementation firm, focused on helping the nation's leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it's guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost.Ranked as a best place to work over 27 times (and counting!), Prominence's culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.RequirementsAs a member of our Epic Consulting team, you'll work closely with our customers to implement and optimize their Epic workflows. In addition to your Epic project work, you will help mentor and grow our customer's teams, escalate issues, and guide projects to a successful outcome.Key ResponsibilitiesPerform Epic-related consulting and advisory services, including but not limited to the following:Serve as the primary support contact and subject matter expert for Epic Willow Inpatient, working under the direction of the customer's team lead and managerConfigure, build, and install the application, and coordinate all issues that arise for the application area during the projectAnalyze pharmacy and clinical workflows and understand the policies, procedures, and constraints of the operations the application supportsInvestigate and document operational specifications and application functionality in precise detailAnalyze new Epic releases to determine how workflows should change, and build and populate tables during system configurationConduct system testing and conversion data validationDevelop and document internal procedures and establish change control processes for the applicationDevelop training aids and train end users on workflows and use of the applicationTroubleshoot end-user problems and questions during training, go-live, stabilization, and ongoing support, including 24/7 support periodsServe as a technical resource for senior staff and managers on functionality, efficiency, cost-effectiveness, policy, and performanceAdditional duties as may be required to successfully deliver a projectMay be invited to participate in corporate functions, events, and meetingsDesired QualificationsActive Certification: Willow InpatientHands-on experience supporting Epic WillowDemonstrated ability to deliver successful projects remotelyPharmD is a plusStrong problem-resolution skills, with the ability to quickly diagnose issues and implement effective solutionsStrong analytical skills, including designing and executing tests and analyzing system performance dataSkilled communicator who makes decisions both independently and in collaboration with others at all levels of a projectSound judgment, a bias to action, and a track record of practical solutions to hard problemsAbility to work Monday through Friday, 8:00 AM to 5:00 PM PacificOnsite or hybrid candidates must complete the customer's full medical screeningBenefitsProminence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We've won Modern Healthcare's Best Places to Work Award and have been voted to Chicago's 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For.Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position:Competitive Salaried and Hybrid Compensation PlansHealth Care Plan (Medical, HSAs, Dental & Vision)Retirement Plan (401k)Life Insurance (Basic, Voluntary & AD&D)Dependent & Health Savings AccountsShort Term & Long Term DisabilityPaid Time Off (Vacation/Sick & Public Holidays)Training & Development FundWork From HomeCharitable Giving to Causes You Believe InEmployment EligibilityMust be legally authorized to work in the United States without sponsorship.Commitment to Equal OpportunityThe world's most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities.If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply.Partnership EligibilityOur partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners.Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.