Front Desk Attendant

Company Description Aarya Wellness is a premier wellness destination in Nepal that blends ancient healing massage traditions with modern therapies to create transformative experiences. Located in Kathmandu, the center serves travelers seeking relaxation, trekkers recovering from adventures, and organizations looking for tailored wellness collaborations. Signature offerings include Shirodhara for mental clarity, Himalayan Trekkers Massage for post-hike muscle recovery, sound healing, deep tissue and Ayurvedic massage, private steam sauna sessions, and yoga and meditation for mind–body balance. Aarya Wellness focuses on personalized wellness solutions and partnerships to create unique and meaningful wellness experiences.Role Description The Front Desk Attendant is a full-time, on-site role based in Kathmandu. This role is responsible for greeting guests, managing check-in and check-out procedures, and providing information about therapies, packages, and schedules. Daily tasks include answering phone and in-person inquiries, handling bookings and reservations, maintaining client records, and processing payments accurately. The Front Desk Attendant also coordinates with therapists and other team members to ensure smooth daily operations, supports administrative tasks such as filing and scheduling, and helps maintain a calm, welcoming reception environment aligned with the center’s wellness philosophy.Qualifications Candidates should possess strong customer service and communication skills to welcome guests, answer questions, and provide clear guidance about services.Candidates should possess professional phone etiquette and receptionist duties skills, including managing calls, appointments, and guest check-in/check-out.Candidates should possess clerical skills such as record keeping, basic data entry, scheduling, and handling payments.Ability to maintain a respectful, inclusive, and calm demeanor in a wellness setting, with high attention to detail and reliability.Basic computer literacy and experience with booking or POS systems are beneficial.Prior experience in hospitality, wellness centers, or customer-facing roles is an advantage.Fluency in local languages and good spoken English skills are preferred.