Front Desk Coordinator

Front Desk Coordinator

Company: Alliance Homecare VNALocation: 400 West Cummings Park, Suite 3775, Woburn, MA 01801

Employment Type: Full-time, On-siteCompensation: $24 per hourAbout Alliance Homecare VNAAlliance Homecare VNA provides home healthcare services, including skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services.

Our team is committed to supporting patients and families through quality, compassionate care.AboutAlliance Homecare VNA is seeking a professional, organized, and service-oriented Front Desk Administrative Coordinator to support our daily office operations in Woburn, Massachusetts.This position serves as a primary point of contact for visitors, patients, families, healthcare professionals, and referral partners. The successful candidate will help maintain an organized and welcoming office while providing reliable administrative support to the home healthcare team.This is a full-time, on-site position for a candidate with relevant administrative experience and strong communication and organizational skills.Key ResponsibilitiesAnswer, screen, and direct incoming telephone calls and respond to general inquiries.Welcome visitors and provide courteous, professional assistance.Manage incoming and outgoing correspondence, emails, and office communications.Maintain accurate administrative records, files, and documentation.Support referral processing, appointment coordination, and scheduling activities.Perform data entry and assist with preparing reports, correspondence, and other office documents.Coordinate administrative information between clinical, scheduling, and office teams.Handle confidential patient, employee, and organizational information responsibly.Help maintain an organized, professional, and efficient office environment.Monitor routine office needs and assist with administrative tasks as assigned.QualificationsPrevious experience in reception, office administration, customer service, medical office administration, or a related role is required.Bachelor's degree or equivalent relevant education and experience.Strong verbal and written communication skills.Excellent organizational skills and attention to detail.Proficiency in Microsoft Office and common office software.Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.Professional and compassionate approach when interacting with patients, families, visitors, and colleagues.Ability to handle confidential information with discretion.Dependable, proactive, and comfortable working collaboratively in a healthcare office environment.Previous experience in home healthcare or another healthcare setting is preferred.Compensation and BenefitsPay: $24 per hourBenefits offered may include:Blue Cross Blue Shield health insurance, with 60% employer contribution toward the health insurance premium.Dental and vision coverage.Life and disability insurance.401(k) retirement plan.Seven paid major holidays.Supportive team environment and opportunities for professional development.Eligibility for benefits is subject to the applicable plan terms and employment requirements.Work Location and ScheduleAlliance Homecare VNA400 West Cummings Park, Suite 3775Woburn, MA 01801This is a full-time, on-site position based at the Woburn office. The selected candidate is expected to work from the office according to the agreed work schedule.How to ApplyInterested candidates are invited to submit their most recent resume through LinkedIn.Our recruitment team will review applications and contact candidates whose qualifications align with the requirements of this position.There is no application fee to apply for this opportunity.