Front Office Supervisor

Qualification : Any Relevant graduationExperience : 1-6yrsImmediate joiners preferrableFront Office Associate/ExecutiveGuest & Client Greeting: Warmly welcome arriving guests, check them in, verify intake/consent forms, and offer orientation to the center's amenities or treatment rooms.Appointment Handling: Book, reschedule, and cancel wellness sessions (massages, therapy consultations, fitness classes) via the property management or scheduling software.Communication Management: Answer incoming phone calls, respond to emails, forward queries to therapists or managers, and send automated appointment reminders.Lobby & Environment Upkeep: Ensure the reception, waiting lounge, and retail/brochure displays remain tidy, tranquil, and stocked with refreshment or stationery items.Interdepartmental Coordination: Inform therapists, aestheticians, or clinical staff when a guest has arrived and check room turnover status with housekeeping.