Front Stage Agent

Position Title: Front Stage Agent Employment Type: Full Time Salary AED: up to 2,000 depending on experience and qualifications plus service charge, accommodation, transportation, and duty meals Job Location: Dubai, UAE About the Client: A prestigious 5-star luxury hotel in Dubai, renowned for its distinctive hospitality concept, sophisticated ambiance, and exceptional guest experiences Job Description: Manage guest check-ins, check-outs, room assignments, registration, and payment transactions while delivering efficient, personalized, and welcoming front desk service. Handle room reservations, guest inquiries, billing concerns, and special requests while maintaining accuracy and compliance with hotel operating standards. Coordinate with Reservations, Housekeeping, Concierge, and Guest Relations teams to ensure smooth room readiness, guest arrivals, departures, and service delivery. Promote room upgrades, hotel amenities, and additional services through effective upselling while maintaining guest satisfaction and professional hospitality standards.

Qualifications

Previous experience as a Front Desk Agent, Receptionist, or Guest Service Agent within a 4-star or 5-star hotel, preferably in an upscale hospitality environment. Fluency in Russian, Mandarin Chinese, or Arabic is preferred, with good spoken and written English. Proficiency in hotel property management systems, preferably Opera PMS, including reservations, guest registration, and billing procedures. Excellent customer service, communication, cash-handling, and multitasking skills with a polished appearance and guest-focused attitude. How to Apply: Send your CV in word format to: EHOSPITALITY1 AT GMAIL DOT COM and use “Front Stage Agent” as email subject