Head Racquet Sports Professional

Position OverviewWe are seeking an enthusiastic, accomplished, and client-focused Head Racquet Sports Professional to lead and grow our racquet sports program. This individual will be responsible for providing exceptional member experience while developing innovative programming, coaching a strong instructional program, assisting with racquet sports operations, and building a positive, energetic culture for players of all ages and abilities.The ideal candidate is a proven racquet sports professional and leader who combines strong teaching and playing skills with excellent communication, organization, and relationship-building abilities. The Head Racquet Sports Professional will serve as a visible ambassador for the club and will work closely with club leadership, members, and staff to continually enhance the racquet sports experience.Key ResponsibilitiesRacquet Sports ProgrammingAssist with overall development and execution of the club's racquet sports programs.Develop a comprehensive annual programming calendar that serves juniors, adults, beginners, intermediate players, advanced players, and competitive athletes.Create and implement clinics, leagues, tournaments, socials, camps, junior programs, and special events.Evaluate programming regularly and introduce new opportunities based on client interests and industry trends.Develop programs that encourage participation, retention, and long-term member engagement.Member Experience & EngagementBuild strong, personal relationships with members and guests.Provide a welcoming and inclusive environment for players of all skill levels.Maintain a visible presence on and off the courts and throughout racquet sports activities.Respond promptly and professionally to member questions, concerns, and feedback.Work to create memorable experiences that encourage members to participate more frequently and become more connected to the club.Instruction & CoachingProvide high-quality private lessons, group instruction, clinics, and junior development programs.Establish a clear pathway for junior players from beginner through competitive levels.Assist players in setting goals and developing individualized plans for improvement.Promote sound fundamentals, sportsmanship, confidence, and enjoyment of the game.Support competitive junior players and assist with tournament preparation and development.Staff LeadershipHelp train, mentor, schedule, and evaluate racquet sports staff.Establish clear expectations for teaching quality, professionalism, member interaction, and customer service with assistant professionals and shop staff.Create a positive team culture built around collaboration, accountability, and member service.Ensure consistent standards across all racquet sports programming.Events & Community BuildingPlan and execute tournaments, member-guest events, social events, junior events, and club championships.Promote participation and create opportunities for members to meet and develop relationships with other players.Build relationships with local tennis and pickleball organizations and other clubs when appropriateLeadership ExpectationsThe Head Racquet Sports Professional is expected to be a leader, coach, ambassador, and relationship builder.Success in this position will be measured not only by lesson revenue and participation, but also by:Member satisfaction and retentionGrowth in racquet sports participationJunior player developmentStaff performance and engagementQuality and variety of programmingFinancial performanceMember engagement and communityOverall reputation of the racquet sports departmentQualificationsMUST BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES Minimum of 3–5 years of professional racquet sports experience preferred.Strong background in tennis instruction and programming; pickleball experience is highly desirable.Proven ability to lead and develop a professional racquet sports staff.Strong communication, interpersonal, and organizational skills.Demonstrated ability to develop relationships with members and create exceptional member experiences.Experience planning and executing tournaments, leagues, clinics, camps, and special events.Strong understanding of junior player development.Compensation & BenefitsCompetitive salary commensurate with experience and qualificationsLesson and clinic revenue opportunitiesHealth InsuranceProfessional development opportunitiesRacquet sports industry education and certification opportunitiesEmployee privileges and club amenitiesHow to ApplyInterested candidates should submit a resume and cover letter outlining their experience, leadership philosophy, and vision for developing a successful racquet sports program. Email to matthew.watson@mpgroupus.com