Health Informatics Specialist- ED and Inpatient Experience

Our award-winning healthcare client is seeking an experienced Health Informatics Specialist III to serve as a strategic partner and internal consultant supporting the design, implementation, optimization, and adoption of clinical and non-clinical information systems.This role works closely with clinical, operational, business, and technology teams to improve healthcare workflows, enhance patient care delivery, reduce operational risks, and ensure the effective integration of technology across the organization.The ideal candidate brings a strong background in clinical informatics, healthcare operations, process improvement, and change management, with demonstrated experience supporting complex technology initiatives and collaborating with multidisciplinary stakeholders.Key ResponsibilitiesFocus is on ED/ASAP Epic modules to analyze, document and improve workflows by partnering with nursing, clinical providers, allied health professionals, operational leaders, and technology teams Provide support for the implementation and optimization of healthcare information systems.Serve as a liaison between clinical and business stakeholders and technology teams to ensure solutions align with operational needs and clinical workflows.Evaluate the impact of clinical and non-clinical technologies on patient care, operational efficiency, and organizational processes.Support the design, implementation, adoption, and interoperability of healthcare information systems.Collaborate with stakeholders to identify and mitigate technology-related risks affecting clinical workflows.Provide guidance on clinical workflows during system downtime events and electronic health record (EHR) reconciliation activities.Lead and support complex clinical and operational process improvement initiatives.Assess current-state workflows, gather business and clinical requirements, and develop future-state workflow recommendations.Conduct gap analyses to identify opportunities for improved system functionality, operational efficiency, and risk reduction.Collaborate across Epic modules and technology teams to ensure appropriate integration of clinical and business workflows.Develop and implement process improvements aligned with quality standards, regulatory requirements, and organizational objectives.Establish auditing and review processes to evaluate project outcomes and ensure deliverables meet expectations.Support enterprise-wide technology initiatives, capital projects, and operational improvement programs.Lead cross-functional working groups and implementation teams to support successful project delivery.Apply change management methodologies to drive system adoption and minimize disruption to clinical operations.Develop risk-benefit analyses to evaluate potential solutions and support stakeholder decision-making.Partner with clinical leaders, education teams, and communications stakeholders to facilitate effective change management.Assist with system testing, implementation activities, and post-deployment optimization.Communicate project updates, recommendations, and outcomes to leadership and key stakeholders.Support the integration of clinical and operational data into decision-support systems, reporting tools, and business intelligence platforms.Promote data quality, accuracy, and consistency across healthcare information systems.Assist with the development of training materials and provide ongoing education and support to clinical end users.Support nursing research and the application of evidence-based practices in clinical operations.Participate in professional development, research, and knowledge-sharing initiatives.Required QualificationsEducationBachelor's degree in Nursing, Healthcare, Operations, or a related field.Professional ExperienceMinimum of 5 years of nursing, clinical, or healthcare operational experience.Minimum of 3 years of healthcare informatics experience.Demonstrated progressive leadership experience.Experience supporting clinical information systems, workflow optimization, and healthcare technology initiatives.Strong understanding of clinical operations, healthcare processes, and information system implementation.Experience gathering requirements, documenting workflows, conducting gap analyses, and supporting process improvement initiatives.Excellent analytical, problem-solving, communication, and stakeholder management skills.Ability to collaborate effectively with multidisciplinary clinical, operational, and technical teams.Understanding of healthcare information security, regulatory compliance, and patient data confidentiality requirements.Preferred QualificationsMaster's degree in Health Informatics, Nursing Informatics, or a related field.Experience supporting complex clinical and operational workflows, including:Nursing and interprofessional care delivery.Revenue cycle and patient access.Ancillary and diagnostic services.Scheduling, capacity management, and patient throughput optimization.Experience working with Epic EHR systems, including cross-module workflow integration and system optimization.Experience with healthcare data warehousing, business intelligence, and clinical decision-support tools.Additional specialty certifications relevant to healthcare informatics or clinical practice.Experience supporting enterprise-wide healthcare technology implementations and organizational change initiatives.