Health Navigator - Float
Legacy Community Health · Houston, TX
Tailor my CV for this job — freeBenefitsPaid Time Off & Paid Company HolidaysMedical, Dental, Vision & Life InsuranceFlexible Spending Account (FSA)403(b) Retirement Plan with Company MatchShort-Term & Long-Term Disability$0 Copay for Legacy Provider visits$0 Copay for prescriptions filled at Legacy PharmaciesTravel Insurance & Pet InsuranceSubsidized Gym MembershipAnd much more!Apply today in less than 3 minutes using your phone, tablet, or computer!
As a Health Navigator in our Clinic Float position, you will be a vital link that helps our patients access medical care, engage with their health, and stay informed about medications for HIV prevention and treatment. This role offers you the chance to make a significant impact in the lives of individuals—and your contribution will be felt across different locations within our clinics.Dynamic Role: Travel between various Legacy locations to provide support and servicesCommunity Engagement: Work in both clinic and community settings to identify individuals in need and connect them with essential resourcesEmpowerment Focus: Help patients navigate their health journeys, highlighting the importance of HIV/STI testing and other preventive servicesCollaborative Environment: Become an integrated member of our clinical care team, striving for enhanced patient experiences!Impactful Work: Contribute to health education programming and improve overall wellness within the communities we serveYour Responsibilities Include:Develop and implement health education programming in one-on-one and group settings to enhance patient knowledge and wellnessUtilize motivational interviewing and other techniques to support patients in achieving their health goalsProvide information, referrals, and assistance to improve patient independence and access to servicesConduct point-of-care testing for HIV and other health conditionsParticipate as a member of the interdisciplinary clinic and care team, fostering strong working relationshipsAssess patient needs, ensuring to address behavioral, social, and medical factorsEstablish and manage referral processes and resource lists to link patients to necessary health informationPromote patient-centered care within a primary care medical home contextEnsure a high standard of customer care to deliver positive patient experiencesDocument all patient services accurately in electronic health records and manage patient schedules effectivelyMeet performance metrics, especially those relating to grants and contractsEmbrace the spirit of teamwork as you travel between clinics to meet community needsPerform additional duties as assigned to best support Legacy’s mission
Minimum Qualifications
High School Diploma or equivalent3 - 5 years of relevant experienceBachelor's Degree in a related field with a minimum of 1 year of relevant experience preferredExperience performing point-of-care testing to clients in a clinical or community settingDemonstrated actions and activities with respect to HIV care and preventionProvides examples of performing education to clients of diverse cultures and backgrounds in one-on-one and/or group settingsPrevious experience with Electronic Health Records Systems (EHRS)Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hireExcellent communication skills and customer service skillsAdept in decision making responsibilitiesWorking knowledge and understanding of statistics and graphical representation principlesStrong computer skills (MS Office)Demonstrated competency with an EHRS systemAbility to manage multiple deadlines and prioritize tasks effectivelyThis job requires access to confidential and sensitive information, requiring ongoing discretion and secure information managementAbility to demonstrate core competencies of role within 90 days of hireBilingual English/Spanish fluency preferredAbout Legacy Community HealthAs the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact.Explore our open positions and see if a career at Legacy is right for you.Core Employee ExpectationsAt Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & CollaborativeWe bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & CommittedWe are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful CommunicatorsWe value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.