IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant / Developer

Job SummaryWe are seeking a highly skilled IBM Watson AIOps / IBM Netcool Operations Insight (NOI) Consultant/Developer with hands-on experience in designing, customizing, and implementing enterprise event management and AIOps solutions. The ideal candidate will be responsible for developing customized solutions based on customer requirements, implementing automation, and creating Netcool Impact policies to support advanced event correlation and scenario-based event processing.The successful candidate should possess strong technical expertise in IBM Watson AIOps, Netcool Operations Insight, Netcool Impact, OMNIbus, event integration, and automation, along with excellent problem-solving and customer engagement skills.Key ResponsibilitiesDesign, develop, and implement IBM Watson AIOps and IBM Netcool Operations Insight (NOI) solutionsAnalyze customer requirements and translate them into scalable technical solutionsCustomize IBM Watson AIOps and NOI components to meet customer-specific operational requirementsDevelop and maintain Netcool Impact policies for:Event enrichmentEvent correlationEvent suppressionEvent automationScenario-based event processingBusiness logic implementationCreate policy-driven workflows to reduce alert noise and improve operational efficiencyIntegrate IBM NOI with monitoring tools and third-party systems using REST APIs, JDBC, SNMP, Webhooks, Kafka, or other supported interfacesConfigure and customize IBM Netcool OMNIbus ObjectServer and probesDevelop automation workflows using IBM Watson AIOps Event ManagerPerform event mapping, event normalization, and event enrichmentImplement topology-aware event correlation where applicableDevelop dashboards, reports, and operational viewsTroubleshoot and resolve issues related to IBM Watson AIOps and NOI componentsOptimize system performance and improve event processing efficiencyPrepare technical documentation, solution designs, implementation guides, and operational runbooksProvide technical support during implementation, testing, and production rolloutWork closely with customers, architects, and support teams throughout the project lifecycleRequirementsRequired Technical SkillsIBM TechnologiesIBM Watson AIOpsIBM Netcool Operations Insight (NOI)IBM Netcool ImpactIBM Netcool OMNIbusIBM Event ManagerIBM Agile Service Manager (ASM)IBM Cloud Pak for AIOps (preferred)Development SkillsNetcool Impact Policy DevelopmentJavaScript (Impact Policies)SQLREST APIsXML / JSONShell Scripting (Linux)Python (preferred)Integration SkillsSNMPWeb ServicesREST API IntegrationJDBCKafkaWebhooksMessage QueuesInfrastructure KnowledgeLinux AdministrationRed Hat OpenShiftDocker / KubernetesNetworking FundamentalsTCP/IPSSL CertificatesRequired Experience5+ years of experience with IBM Netcool products3+ years of experience with IBM Watson AIOps or IBM Cloud Pak for AIOpsProven experience developing Netcool Impact policiesExperience implementing event correlation and event automation solutionsExperience integrating enterprise monitoring platforms into IBM NOIStrong troubleshooting and debugging skillsExperience working in production support environmentsExperience with customer-facing solution implementation projectsPreferred QualificationsIBM Watson AIOps CertificationIBM Netcool CertificationExperience with OpenShift and KubernetesExperience integrating ServiceNow, Maximo, or enterprise ITSM platformsKnowledge of DevOps, CI/CD, and automation toolsFamiliarity with AI-driven event analytics and anomaly detectionSoft SkillsExcellent analytical and problem-solving skillsStrong verbal and written communicationAbility to work independently and as part of a teamCustomer-focused approach with strong stakeholder management skillsAbility to manage multiple priorities in a fast-paced environmentEducationBachelor's degree in Computer Science, Information Technology, Engineering, or a related disciplineEquivalent industry experience will also be consideredPreferred Candidate ProfileThe ideal candidate should have deep expertise in IBM Watson AIOps and Netcool technologies, with a proven ability to develop customized solutions and Netcool Impact policies that automate event management, reduce operational noise, and address complex customer requirements. Experience in designing scenario-based event correlation and automation workflows within enterprise environments is highly desirable.