IMS/VoLTE L2 Engineer

Position: IMS/VoLTE L2 EngineerFunction: Core Network & IMS Operations

Location: Middle East (GCC Region)About the RoleWe are seeking an experienced IMS Operations Engineer to join our client’s Core Network & IMS Operations team.The role carries full technical ownership of Nokia IMS and VoLTE solutions, ensuring high service availability, performance and reliability across live network environments.Key Responsibilities

• Administer, configure and operate Nokia IMS Core (CSCF, SBC, TAS and related applications).
• Perform software upgrades, patch management and capacity expansion for IMS network functions.
• Monitor KPIs, alarms and system logs to ensure service continuity and stability.
• Conduct troubleshooting and detailed root cause analysis for incidents, faults and performance degradations.
• Prepare and maintain configuration baselines, change activities and operational documentation.
• Collaborate with design and engineering teams on feature implementation and optimization.
• Participate in network change activities, ensuring risk-free execution in live networks.
• Lead preventive and corrective maintenance activities to sustain service quality.
• Identify automation and process-improvement opportunities within IMS operations.
• Support integration testing, acceptance and commissioning of new IMS features and nodes.
• Generate periodic health-check, KPI and fault analysis reports for management.Requirements
• Proven expertise in Nokia IMS and VoLTE architectures.
• Deep understanding of SIP, Diameter and IP networking protocols.
• Experience with virtualization platforms (OpenStack/KVM) and Linux OS.
• Hands-on experience troubleshooting call flows and SIP signaling using tools such as Wireshark.
• Familiarity with Kubernetes and Linux for operational efficiency.
• Solid understanding of performance monitoring, KPI management and incident handling.
• Excellent documentation and analytical skills.
• Bachelor’s degree in Telecommunications, Computer or Electronic Engineering (or equivalent).
• Able to work in shifts to support 24/7 operations.How to ApplyApply through the link in the post, or send your updated CV to hr@qshield.com with the subject line “IMS/VoLTE L2 Engineer”.