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IT Support Officer

FORVIA · Tunis, Tunis, Tunisia

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Forvia, a sustainable mobility technology leaderWe pioneer technology for mobility experience that matter to people.Your Mission, Roles And Responsibilities:We are looking for an IT Support Officer freshly graduated to assist the IT Manager to implement and maintain the Faurecia Informatique Tunisie standards as defined by Forvia Group.

Key Responsibilities

Give the technical and functional first level support to the users, assuming the resolution of all kind of IT incidents reported by the users.Monitor the helpdesk for new incidents and requests and action as a priority and assess Security Indicators and correct and resolve non-conformances as a priority.Prepare new Laptops for use on the network according to Forvia standard installation policies.Maintain and update IT site documentation continuously to ensure its accuracy (IT inventory, Phones, 4G..)Qualifications:Excellent communication skills (English is mandatory);Excellent teamwork skills;Outgoing personality, ability to interact with all levels of employees;Must be prepared to work shifts if required now or in the future.Education level:Bachelor's degree in Information Technology or a related field.Why join us:FORVIA, the world’s seventh largest automotive technology player, comprises the complementary technology and industrial strengths of Faurecia and HELLA.With over 300 industrial sites and 77 R&D centers, 157,000 people, including more than 35,000 engineers across 40+ countries, FORVIA provides a unique and comprehensive approach to the automotive challenges of today and tomorrow.Composed of 6 business groups with 24 product lines, FORVIA is focused on becoming the preferred innovation and integration partner for OEMs worldwide.The Group provides solutions for a safe, sustainable, advanced and customized mobility, FORVIA aims to be a change maker committed to foreseeing and making the mobility transformation happen.If you’re ready to contribute to a dynamic procurement team and grow your career, we’d love to hear from you!📩 Apply now or visit our website to learn more: www.forvia.com@forvia, @faurecia, @hella @FIThashtag#inspiringmobility hashtag#forviaproud hashtag#FaureciaInformatiqueTunisie hashtag#FIT hashtag#VersLavant