KPI Specialist – Customs Clearance & International Shipping

Location: Riyadh, Saudi Arabia

Company: Masarat Al Mina Customs ClearanceJob SummaryWe are looking for a KPI Specialist with practical experience in customs clearance and international shipping, strong knowledge of customs tariffs and clearance procedures, and the ability to monitor operational performance, analyze data, and develop KPIs to improve business efficiency.Key ResponsibilitiesDevelop, implement, and monitor KPIs for customs clearance and international shipping operations.Monitor shipment progress, customs clearance lead times, delivery performance, and operational efficiency.Analyze customs clearance delays, shipping costs, and operational bottlenecks.Prepare daily, weekly, and monthly KPI reports and performance dashboards.Understand and review applicable customs tariffs, customs duties, and product classification requirements.Monitor customs clearance procedures and ensure compliance with applicable customs regulations.Follow up on import and export documentation and identify issues that may delay shipments.Coordinate with operations, customs clearance, and shipping teams to improve performance.Identify areas for improvement and recommend corrective actions based on KPI results.RequirementsMandatory practical experience in customs clearance and international shipping.Strong knowledge of customs tariffs, customs duties, HS Codes, and customs procedures.Good understanding of import and export requirements, customs documentation, and clearance processes in Saudi Arabia.Previous experience in a customs clearance, freight forwarding, or logistics company.Experience in KPI development, operational performance analysis, and reporting.Advanced proficiency in Microsoft Excel; Power BI is an advantage.Strong analytical, organizational, and problem-solving skills.Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.Minimum 3 years of relevant experience is preferred.Important NoticeCandidates must have hands-on experience in customs clearance and international shipping, with a solid understanding of customs tariffs, HS Code classification, customs duties, and Saudi customs clearance procedures.Candidates without relevant industry experience will not be considered.How to ApplyPlease submit your CV through LinkedIn, highlighting your experience in customs clearance, international shipping, customs tariffs, and KPI reporting.