Laboratory Supervisor
Informuta · New Orleans, LA
Tailor my CV for this job — freePosition Title: Laboratory Supervisor
Non-local applicants must be willing to relocate; a relocation stipend will be provided.About InformutaInformuta is an infectious disease intelligence company using proprietary AI and predictive genomic biomarkers to forecast drug resistance trajectories, quantify treatment-emergent resistance risk, and guide precise antibiotic selection. Our clinical diagnostic focuses on bacteriology and antimicrobial resistance, helping clinicians select therapies less likely to fail and transforming antibiotic prescribing from reactive to predictive.Our two core values are Own the outcome and Win as one team: individually accountable, collectively responsible for our mission.About the RoleThe Laboratory Supervisor leads clinical testing oversight, daily operations, and CAP/CLIA readiness at Informuta. This hands-on, on-site role is intended to fulfill the designated CAP/CLIA Molecular Pathology Laboratory Supervisor function, subject to qualification verification. Responsibilities include overseeing personnel, specimen workflows, quality systems, equipment, and laboratory performance, while escalating specialty-specific technical matters to the Laboratory Director or Technical Supervisor.The ideal candidate is an organized leader who coaches staff, maintains quality under pressure, communicates clearly, and responds effectively to urgent operational or clinical testing issues.ResponsibilitiesManage clinical laboratory staffSupervise personnel performing high-complexity testing and patient-result reporting; oversee specimen examinations, analyses, quality control, and analytical performance.Remain accessible for on-site, phone, or electronic technical consultation during testing; provide direct on-site supervision when required by CLIA.Manage laboratory technicians and associates, including performance reviews, coaching, and non-technical training; conduct and document testing-personnel orientation and CLIA/CAP competency assessments when formally delegated.Own hiring plans, laboratory capacity, and staff scheduling; recommend full-time versus shift-worker coverage based on operational needs.Drive laboratory operations & CAP readinessLead daily laboratory operations and CAP readiness, including self-inspections, checklist gap analyses, and citation responses.Oversee specimen accessioning, chain of custody, processing, held-sample reviews, and secondary checks per laboratory policyManage specimen shipments, manifests, records, rejected samples, repeat requests, and workflow exceptions through resolution.Manage routine ordering, laboratory supplies, and equipment care and maintenance.Manage customer relationships and sample-issue communications; route questions and technical matters to appropriate internal owners as needed.Track operational KPIs, maintain logs, and monitor recurring issues to drive process improvements.Own day-to-day quality, compliance & safetyMonitor daily quality systems, including SOP adherence, required records, environmental controls, quality indicators, and emerging risks; promptly escalate adverse trends.Help develop, review, and implement SOPs and controlled documents; ensure personnel follow current approved procedures.Support nonconformance, deviation, and CAP investigations, including root-cause analysis and effectiveness checks.Coordinate procedural and instrument changes through approved change control; obtain required technical review and Lab Director or Technical Supervisor authorization before clinical implementation.Ensure LIMS/ELN data integrity and appropriate laboratory record retention.Enforce laboratory safety, biosafety, and chemical hygiene practices.Create repeatable, collaborative operationsStandardize handoffs, checklists, exception tracking, and follow-up to ensure reliable, repeatable laboratory workflows.Exercise judgment in resolving, delegating, or promptly escalating technical issues, quality concerns, and blockers to the Lab Director or Technical Supervisor as appropriate.Collaborate with laboratory, clinical, operational, and technical stakeholders.Lead facilities, equipment, & emergency preparednessServe as the laboratory liaison to the facilities manager and coordinate facility-related needs.Coordinate equipment certifications and calibrations.Execute and manage laboratory emergency plans.Qualifications & Ideal ProfileRequired1) Meets CAP qualifications for a Molecular Pathology General Supervisor through at least one of the following pathways: https://documents-cloud.cap.org/appdocs/learning/LAP/TLTM/CAPPersonnelGuideDocument_2024.pdf 1a. Holds a bachelor’s degree in a chemical, biological, medical or clinical laboratory science, or medical technology; andHas at least 4 years of experience (including 2 years in high-complexity testing, 1 of which in molecular pathology methods) in a clinical laboratory involving clinical testing of human specimens for patient care. Research-only testing without patient-specific reporting or non-human testing does not qualify. OR 1b. Holds a doctoral degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution; andHas specialized training and/or appropriate experience in NGS molecular pathology in a clinical setting; andHas at least 1 year of clinical laboratory training or experience, or both, in high-complexity testing, 1 of which in microbiology, 6 months of which in the subspecialty of bacteriology and 3 months in molecular diagnostics, all in a clinical setting. OR 1c. Holds an MD or DO, licensed to practice in the state of Louisiana; andHas specialized training and/or appropriate experience in NGS molecular pathology in a clinical setting; andHas at least 1 year of clinical laboratory training or experience, or both, in high-complexity testing, 1 of which in microbiology, 6 months of which in the subspecialty of bacteriology and 3 months in molecular diagnostics, all in a clinical setting; orIs certified in clinical pathology by the American Board of Pathology or the American Osteopathic Board of Pathology with 3 months of high-complexity molecular diagnostics in a clinical setting.2) Has or is willing to successfully complete one of the following National Clinical Laboratory Certification Examinations:Molecular Diagnostics Technologist (MDxT)Medical Technologist (MT) – GeneralMedical Technologist (MT) – Individual: Molecular DiagnosticsMedical Laboratory Scientist (MLS)Scientist in Molecular Biology (MB)Specialist in Molecular Biology (SMB)Medical Laboratory Technician (MLT)3) Able to provide documentation verifying all required qualifications, including education, credentials, certifications, and relevant laboratory experience (testing complexity, molecular methods, and duration).4) Strong operational management and communication skills, with consistent follow-through, sound judgment, and experience coordinating cross-functional stakeholders.5) High ownership and initiative in building and improving operational processes, resolving issues, and escalating appropriately.Preferred / Ideal Profile1) Experience managing or working in a CAP/CLIA-certified or accredited high-complexity laboratory.2) Led or participated in laboratory inspections.3) Experience with next-generation sequencing (NGS) workflows.4) Prior laboratory-developed test (LDT) experience.Traits that matterSound judgment and independence under pressure or ambiguity; knows when to resolve, delegate, escalate to the Lab Director, or defer to the Technical Supervisor.Highly organized and detail-oriented, with strong time management, adaptability, and consistent follow-through across competing priorities.Clear, confident, and honest communicator who proactively surfaces issues and collaborates effectively with staff, leadership, and CAP inspectors.Strong mentor who develops staff, documents training, and supports cross-training and succession planning.Available for defined after-hours needs and able to ensure qualified supervisory coverage during testing.Compensation PackageBase Salary: $90-120k annuallyBonuses: Eligible for performance/milestone-based bonusesEquity: 0.2-0.4% in incentive stock options
Benefits
Health, dental, vision, and life insurance: Informuta pays 100% of employee premiums; Informuta pays 50% of eligible spouse or one dependent premium (health, dental, and vision only)401(k) plan & matching: SIMPLE 401(k); Full employer match for the first 3% of the employee's annual gross salary. 50% employer match for the next 2% of annual gross salary employee contributions.Discretionary PTO