Manager – Basketball Programme

About 360 Sports360 Sports is a 360 Sports is a multi-sport organization that builds and operates dedicated sports academies, each designed around a clear participant pathway—from a child’s first introduction to a sport through structured development, squad training, competition, and, where appropriate, elite-level performance.Our academies combine high-quality coaching, professional operations, and a consistent brand experience, ensuring that families and athletes understand their development journey and know what to expect at every stage.1. Job PurposeThe Manager – Basketball Programme will be responsible for the strategic planning, development, management, and delivery of basketball programmes across different age groups and skill levels. The role will oversee coaching teams, player development, training schedules, competitions, facility utilisation, and programme operations while ensuring high standards of coaching, safety, customer satisfaction, and commercial performance.The position requires a combination of basketball expertise, leadership, operational management, and business development skills to expand programme participation and deliver a high-quality sporting experience.2. Key ResponsibilitiesA. Basketball Programme Development and ManagementDevelop and implement structured basketball programmes for beginners, intermediate players, and advanced or competitive athletes.Design seasonal training plans, coaching schedules, player development pathways, and programme calendars.Oversee basketball academies, school programmes, holiday camps, clinics, leagues, tournaments, and friendly matches.Establish programme standards and ensure consistent delivery across all locations and age groups.Monitor programme effectiveness through participation, retention, player progression, and customer feedback.Identify opportunities to introduce new programmes and improve existing offerings.B. Coaching Team LeadershipRecruit, onboard, supervise, and develop basketball coaches and support staff.Allocate coaches and assistant coaches according to programme requirements, qualifications, and experience.Monitor coaching quality, training delivery, attendance, and adherence to programme standards.Conduct regular performance reviews, coaching observations, and development discussions.Ensure coaches follow professional conduct, safeguarding, and health and safety requirements.Foster a collaborative, accountable, and performance-oriented coaching environment.C. Player Development and PerformanceImplement age-appropriate development frameworks covering technical skills, tactical understanding, physical conditioning, teamwork, and sportsmanship.Monitor player progress through regular assessments, feedback, and performance reviews.Support talent identification and progression into advanced training and competitive basketball pathways.Coordinate team selection, practice sessions, match preparation, and performance analysis where applicable.Maintain accurate player records, attendance, assessment reports, and development plans.Promote inclusion, discipline, confidence, teamwork, and positive behaviour among participants.D. Basketball Operations and Facility ManagementManage day-to-day programme operations, including court bookings, schedules, equipment, staffing, and resource allocation.Ensure training sessions, matches, camps, and events are organised efficiently and delivered on time.Coordinate tournament logistics, team registrations, fixtures, officials, equipment, and venue arrangements.Ensure basketball courts and equipment are maintained in safe and suitable condition.Develop contingency plans for schedule changes, venue closures, and emergencies.Maintain operational records and ensure compliance with applicable UAE requirements and facility policies.E. Parent, School and Stakeholder RelationsBuild and maintain positive relationships with players, parents, schools, sports clubs, facility operators, and external partners.Communicate programme schedules, player progress, competition updates, and operational changes.Address parent enquiries, complaints, and feedback promptly and professionally.Develop partnerships with schools and community organisations to expand programme reach.Represent the organisation professionally at sporting events, meetings, and community initiatives.Promote a customer-focused environment that supports participant satisfaction and long-term engagement.F. Business Development and Financial ManagementDevelop strategies to increase registrations, programme participation, player retention, and revenue.Identify opportunities to expand basketball programmes across schools, academies, community facilities, and other venues.Build relationships with schools and potential commercial partners to support programme growth.Prepare programme budgets and monitor revenue, expenditure, staffing costs, and profitability.Monitor enrolment levels, court utilisation, pricing, and programme performance.Collaborate with marketing teams on promotional campaigns, trials, open days, tournaments, and seasonal enrolment activities.Prepare regular performance reports and recommend measures to improve operational and commercial outcomes.G. Safeguarding, Health and SafetyEnsure the safety, welfare, and safeguarding of all participants, particularly children and young people.Implement organisational child protection, safeguarding, incident-reporting, and emergency procedures.Ensure coaches and staff comply with safeguarding policies and relevant legal requirements.Verify required coaching credentials, first-aid training, and clearances in accordance with organisational policy.Conduct risk assessments for training sessions, tournaments, camps, and other basketball activities.Ensure appropriate supervision, injury prevention measures, and incident documentation.Promote an inclusive sporting environment free from bullying, discrimination, and inappropriate conduct.3. Key Performance Indicators (KPIs)Performance will be measured against agreed objectives, including:Programme growth: New registrations, enrolment numbers, and expansion into new locations.Player retention: Renewal rates, attendance, and continued participation.Financial performance: Revenue growth, programme profitability, and budget adherence.Coaching quality: Coaching observations, training standards, and player development outcomes.Operational efficiency: Schedule adherence, court utilisation, and effective resource management.Customer satisfaction: Parent feedback, participant experience, and complaint resolution.Business development: New school partnerships, community collaborations, and commercial opportunities.Safeguarding and compliance: Compliance with policies, staff training, and timely incident reporting.4. Qualifications and ExperienceBachelor’s degree in Sports Management, Physical Education, Basketball Coaching, Business Management, or a related discipline is preferred.Minimum 4–6 years of relevant experience in basketball programme management, sports operations, coaching leadership, or academy administration.Proven experience supervising coaching teams and managing multiple programmes, teams, or locations.A recognised basketball coaching qualification from an appropriate national or international basketball federation is an advantage.Strong understanding of basketball fundamentals, coaching methodologies, player development, and competition structures.Experience in budgeting, enrolment management, stakeholder relations, and business development.Previous experience in a sports academy, school sports programme, basketball club, or community sports organisation is preferred.Familiarity with UAE sports operations, child safeguarding requirements, and relevant regulatory procedures is an advantage.