Manager – Football Programme

About 360 Sports360 Sports is a 360 Sports is a multi-sport organization that builds and operates dedicated sports academies, each designed around a clear participant pathway—from a child’s first introduction to a sport through structured development, squad training, competition, and, where appropriate, elite-level performance.Our academies combine high-quality coaching, professional operations, and a consistent brand experience, ensuring that families and athletes understand their development journey and know what to expect at every stage.1. Job PurposeThe Manager – Football Programme will be responsible for the overall planning, development, management, and delivery of football programmes, ensuring high standards of coaching, player development, operational efficiency, customer satisfaction, and commercial performance.The role involves overseeing coaching teams, managing training schedules and facilities, coordinating leagues and tournaments, developing player pathways, maintaining safeguarding standards, and driving the growth of football programmes across schools, academies, and community partnerships.2. Key ResponsibilitiesA. Football Programme ManagementDevelop, implement, and continuously improve football programmes for different age groups and skill levels.Establish structured training plans, seasonal calendars, player development pathways, and performance objectives.Ensure programmes are delivered in line with the academy’s philosophy, quality standards, and strategic objectives.Monitor programme effectiveness through participation, retention, player progression, and customer feedback.Coordinate football camps, holiday programmes, clinics, leagues, tournaments, and friendly matches.B. Coaching Team ManagementRecruit, onboard, supervise, and develop football coaches and programme support staff.Allocate coaches to teams and sessions based on qualifications, experience, and programme requirements.Monitor coaching quality, session delivery, attendance, and adherence to training standards.Conduct regular performance reviews and identify training and development needs.Promote teamwork, accountability, professionalism, and continuous improvement within the coaching team.C. Player Development and PerformanceImplement age-appropriate player development frameworks covering technical, tactical, physical, and psychological development.Establish player assessment methods and monitor individual and team progress.Support talent identification, player progression, and opportunities for advanced training or competitive football.Maintain accurate player records, attendance, assessment reports, and performance data.Promote inclusion, sportsmanship, discipline, confidence, and positive behaviour among players.D. Operations and Facility ManagementManage daily football operations, including pitch bookings, equipment, session schedules, staffing, and resource allocation.Ensure training sessions, matches, and events run safely, efficiently, and on schedule.Coordinate transport, match logistics, equipment requirements, and facility maintenance where applicable.Maintain accurate operational records and ensure compliance with relevant UAE regulations and facility requirements.Develop contingency plans for weather conditions, facility closures, schedule changes, and emergencies.E. Parent and Stakeholder RelationsBuild strong relationships with parents, players, schools, sports associations, venue operators, and external partners.Communicate programme schedules, player progress, event details, and operational updates professionally.Handle parent enquiries, complaints, and feedback promptly and effectively.Support school partnerships, community engagement, and collaborative sports initiatives.Ensure a positive, professional, and customer-focused experience for players and families.F. Business Development and Financial ManagementDevelop strategies to increase enrolment, programme participation, retention, and revenue.Identify opportunities to expand football programmes across schools, communities, clubs, and other venues.Prepare annual budgets, monitor programme costs, and manage resources within approved financial limits.Monitor pricing, revenue, expenditure, occupancy, and programme profitability.Support marketing campaigns, promotional activities, open days, trials, and seasonal enrolment initiatives.Prepare business performance reports and recommend improvements to management.G. Safeguarding, Health and SafetyEnsure the safety, welfare, and safeguarding of all players, particularly children and young people.Implement and monitor child protection, safeguarding, emergency response, and incident-reporting procedures.Ensure coaches and staff comply with the organisation’s safeguarding policies and applicable legal requirements.Verify relevant coaching qualifications, first-aid training, and required clearances in accordance with organisational policy.Conduct risk assessments for training sessions, tournaments, camps, and other football activities.Promote an inclusive environment free from bullying, discrimination, and inappropriate conduct.3. Key Performance Indicators (KPIs)Performance will be evaluated against agreed targets, including:Programme growth: Enrolment numbers, new registrations, and programme expansion.Player retention: Renewal rates, attendance, and participant satisfaction.Financial performance: Revenue generation, budget adherence, and programme profitability.Coaching quality: Session observations, coaching standards, and player development outcomes.Operational efficiency: Schedule adherence, resource utilisation, and effective facility management.Customer experience: Parent satisfaction, complaint resolution, and service quality.Safeguarding and compliance: Compliance with policies, timely incident reporting, and completion of required training.Business development: New school partnerships, community collaborations, and commercial opportunities.4. Qualifications and ExperienceBachelor’s degree in Sports Management, Football Coaching, Physical Education, Business Management, or a related discipline is preferred.Minimum 4–6 years of relevant experience in football programme management, sports operations, or football academy administration.Previous experience supervising coaches and managing multiple programmes, teams, or training locations.A recognised football coaching qualification, such as an appropriate AFC, UEFA, or equivalent licence, is an advantage.Knowledge of player development methodologies, grassroots football, youth football, and competitive programme structures.Experience in budgeting, enrolment management, customer relations, and business development.Experience working within a sports academy, school sports programme, club, or similar environment is preferred.Familiarity with UAE sports operations, safeguarding requirements, and relevant regulatory procedures is an advantage.