Migration student counsellor

Company Description Grace International is a globally recognized education and migration consultancy that supports students and professionals in achieving study abroad and migration goals. With over twenty years of experience and a strong presence across countries such as Australia, Nepal, India, Sri Lanka, Pakistan, Bangladesh, Kenya, the Philippines, and Vietnam, the organization is trusted for its reliable and ethical services. Grace International provides end-to-end support including study abroad consultation, university admissions guidance, student visa assistance, skilled migration pathways, and language test preparation. The team also offers comprehensive pre-departure and post-arrival assistance to help clients transition smoothly to life in a new country. Its mission is to empower individuals with honest guidance, practical tools, and global opportunities delivered with care and professionalism.Role Description The Migration Student Counsellor is a full-time, on-site role based in Colombo at Grace International Sri Lanka. This role involves advising students on suitable study destinations, programs, and universities based on their academic background, career goals, and financial circumstances. The counsellor will guide applicants through admission and visa processes, including documentation, application forms, and compliance with migration regulations. Day-to-day responsibilities include conducting consultations, responding to inquiries via in-person meetings, phone, and email, maintaining accurate client records, and following up with students throughout the application and migration journey. The counsellor will also liaise with international institutions, stay updated on policy changes in key destination countries, and support pre-departure briefings to ensure a smooth transition for students.Qualifications Candidates should possess strong student counselling and advisory skills, including the ability to assess academic profiles, clarify migration pathways, and provide clear guidance on study abroad options.Candidates should possess excellent communication and interpersonal skills, including fluency in spoken and written English and the ability to build trust with students, families, and institutional partners.Candidates should possess organizational and administrative skills, including experience managing documentation, maintaining accurate records, and handling multiple applications and deadlines efficiently.Candidates should possess customer service and relationship management skills, with a focus on empathy, problem-solving, and delivering consistent, ethical support to diverse clients.Candidates should possess basic IT and digital literacy skills, including proficiency with email, spreadsheets, CRM or student management systems, and online application portals.Candidates should ideally have prior experience in education consultancy, student recruitment, or migration services and knowledge of destinations such as Australia and other key study-abroad countries.Candidates should hold at least a diploma or bachelor’s degree in a relevant field such as Education, Business, Marketing, International Relations, or Social Sciences.Candidates should demonstrate the ability to work collaboratively in a multicultural environment, meet targets,