Network Operations Engineer

What this Job Entails:The Network Operations Engineer is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Roles and Responsibilities

Participate in production network and internet peering strategiesExperience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.Day-to-day activities involve working on multiple vendor servers and various software and hardware issuesHandle traffic and any other queries raised by ISP/partnersSupport team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.Knowledgeable in troubleshooting of optical (DWDM, CWDM) and IP network componentsWorking with multiple TAC vendors to fix the hardware issuesWork with ISP/vendors on fixing any issues related to networkParticipate in 24/7 support with other teams across the globe. Some weekend work may be requiredRequired Qualifications/Skills:Diploma / Bachelor’s degree and 2+ years’ related experience and/or training; or equivalent combination of education and experienceBuilds productive internal and external working relationshipsExercises judgment within defined procedures and practices to determine appropriate actionUnderstanding of network and traffic peeringUnderstanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.Understanding of preparing root cause analysis for any network and server outages.Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the worldGood understanding of IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS) and Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules)Knowledgeable on Layer 1 troubleshooting.