Operation Manager - Home Healthcare
Sahih Medical صحيح الطبية · Riyadh, Saudi Arabia
Tailor my CV for this job — freeWe are currently scaling our Home Health Care department and looking for an organized, driven Operations Manager to lead our operational workflows, clinical logistics, and field service delivery.
Key Responsibilities
- Operational Leadership: Oversee day-to-day operations of the Home Health Care department, ensuring seamless coordination between administrative staff, scheduling, and multidisciplinary field medical teams. - Regulatory & Quality Compliance: Ensure all home care services, equipment handling, and clinical documentation strictly comply with Saudi Ministry of Health regulations and quality standards (CBAHI). - Field Force & Logistics Management: Optimize scheduling, routing, and deployment for home-visiting nurses, therapists, and medical transport units to maximize efficiency and response times. - Patient Experience & Safety: Monitor service quality indicators, handle escalations with empathy, and maintain robust protocols for patient safety and satisfaction in home environments. - Technology Integration: Leverage digital health platforms and electronic health record (EHR) systems to streamline patient intake, record-keeping, and inventory tracking for medical supplies. - Performance Reporting: Track key performance indicators (KPIs), manage departmental workflows, and report directly to executive leadership on operational growth and efficiency metrics.Requirements & Qualifications: - Nationality: Saudi nationals are highly preferred. - Location & Residency: Must be currently residing inside Saudi Arabia with a valid, transferable Iqama (for non-Saudis). - Education: Bachelor’s degree in Healthcare Administration, Nursing, Business Administration, or a related field. - Experience: Proven experience in operational management, coordination, or administrative supervision—preferably within Home Health Care, ambulatory care, or clinical settings in Saudi Arabia. - Skills: Strong organization, crisis management, cross-functional communication, and proficiency in digital workspace tools and healthcare software. - Language: Bilingual proficiency in Arabic and English (written and spoken) is required.Compensation & What We Offer: - Monthly Salary: SAR 5,000 to SAR 7,000 (commensurate with qualifications and experience). - An opportunity to shape the future of innovative home-based healthcare delivery in the Kingdom within a dynamic executive environment.How to Apply:If you meet the criteria and are passionate about transforming home healthcare delivery, please send your resume directly via LinkedIn or to our careers channel.