Operations Administrator

📍 Location: LATAM & Philippines📝 Contract: Full-time, Permanent💻 Work Modality: 100% Remote – Mountain Time Zone (MT) ❗ Only CVs in English will be accepted 💰 Salary: $1,700 – $2,000 USD/monthRole and Company Overview:We're hiring an Operations Administrator for a fast-growing, mission-driven US-based organization that connects and empowers women through golf and professional networking. Founded in 2018, they now operate 30+ chapters nationwide and are expanding fast. This is a small, tight-knit team that moves quickly, holds each other accountable, and genuinely believes in what they're building. You'll work directly with the CEO and COO — owning the operational workflows that keep everything running so leadership can focus on growth. If you're someone who gets excited about being part of a mission, loves structure, and thrives on execution — this is your role.

Responsibilities

Manage a high-volume support inbox, handling routine member and chapter inquiriesSupport chapter leaders with event updates, scheduling changes, and operational requestsBuild, update, and maintain events using established templates (Wild Apricot, LinkedIn)Coordinate event communications: reminders, confirmations, and follow-upsProduce recurring monthly materials (event previews, recap emails) using templatesProcess registrations, cancellations, and transfers per policyExtract data from multiple systems (Wild Apricot, QuickBooks, etc.) and build reports in Google Sheets or ExcelOrganize data to support leadership decision-makingMaintain accurate records, documentation, and shared systems across 30+ chapters

Requirements

Excellent written and verbal English communicationStrong organizational skills and high attention to detailAbility to manage multiple tasks and deadlines simultaneouslyProficiency in Google Sheets or Excel (formulas required)Go High Level — not just navigation, must be able to set it up and configure it, not just use itExperience with CRM systems or operational platformsComfortable following structured processes with minimal supervisionReliable and consistent — able to handle repetitive, high-volume work without losing accuracyAvailable full-time during Mountain Time Zone hoursStable internet and powerNice-to-Haves:Personal interest or involvement in golf, sports, or women's professional communitiesFamiliarity with or passion for women's empowerment or membership-based organizationsData analysis experience (pivot tables, reporting insights)Experience with Wild Apricot or membership-based platformsExposure to Zapier or workflow automation toolsBackground in event coordination, operations, or membership organizationsSoftware and Tools Used:Go High LevelGoogle Workspace (Sheets, Docs, Drive, Gmail, Calendar)Wild ApricotQuickBooksCanvaZoomZapier