Operations Manager (Logistics & Fulfillment)

Are you a driven operations leader who thrives on solving complex logistics puzzles at scale? We're looking for an Operations Manager to own and elevate our last-mile delivery and fulfillment operations for one of Abuja's fastest-growing food and grocery delivery platforms.What You'll Own - Drive end-to-end fulfillment and last-mile delivery operations across Abuja - Recruit, train, and lead a large fleet of delivery riders and operations staff - Design and scale dispatch, routing, and fulfillment workflows to hit industry-leading on-time delivery rates - Build and manage strategic relationships with restaurant partners, grocery stores, and dark stores/micro-fulfillment centers - Own key operational KPIs — completion rate, cost per delivery, rider productivity — and drive continuous improvement - Partner with Tech to optimize routing algorithms, rider apps, and operational tools - Set and enforce safety, compliance, and food-handling standards - Manage costs while scaling capacity through peak demand periods - Lead automation and operational excellence initiatives - Take charge of crisis management and high-stakes escalationsWhat We Offer - ₦200,000 – ₦250,000/month (₦200,000 base + performance-based incentives) - Hybrid arrangement — 3 days on-site per week📍 Location: Abuja, FCTWho We're Looking For A hands-on leader with proven experience scaling logistics or fulfillment operations, strong people-management skills, and a bias for data-driven decision-making in a fast-paced, high-growth environment.📩 Interested? Apply now or tag someone who'd be a great fit!#Hiring #OperationsManager #Logistics #Fulfillment #AbujaJobs #NowHiring #DeliveryOperations #SupplyChain #GrocertyTech #JobOpening