Order Fulfillment Manager

Order Fulfillment ManagerRemote roleCleantech | Infrastructure | EnergyTech Are you an operations professional who thrives on delivering exceptional customer experiences while keeping complex supply chains running smoothly?We're partnering with a global infrastructure/cleantech company looking to hire an Order Fulfillment Manager to lead end-to-end order management and fulfillment operations, ensuring customer orders are processed accurately, inventory is aligned with demand, and deliveries are executed on time and in full.This is a highly visible role working across Supply Chain, Manufacturing, Inventory, Logistics, Customer Service, and Sales teams to drive operational excellence and continuous improvement.Key Responsibilities✅ Manage the complete order lifecycle from order entry through shipment and delivery✅ Lead and develop a team responsible for order management, fulfillment, and customer delivery performance✅ Partner with Supply Chain, Production, Inventory, and Logistics teams to ensure seamless execution✅ Monitor order backlog, inventory availability, service levels, and on-time delivery metrics✅ Identify and resolve fulfillment bottlenecks, supply issues, and customer escalations✅ Develop KPIs, dashboards, and reporting to drive visibility and performance✅ Improve processes, systems, and workflows to increase efficiency and customer satisfaction✅ Leverage ERP systems and automation tools to support scalable growthWhat We're Looking For✔ 5+ years of experience in Order Management, Fulfillment, Supply Chain, Logistics, or Operations✔ Leadership experience within a manufacturing, distribution, or logistics environment✔ Strong understanding of inventory management, customer fulfillment, and order-to-cash processes✔ Experience with ERP platforms such as NetSuite, SAP, Oracle, Microsoft Dynamics, or similar✔ Excellent analytical, problem-solving, and stakeholder management skills✔ Passion for operational excellence and continuous improvementApply today #OrderFulfillmentManager #Fulfillment #OrderManagement #SupplyChain #Logistics #OperationsManager #InventoryManagement #CustomerExperience #HiringNow #SupplyChainCareers #OperationsLeadership