Parts Manager

Job PurposeThe job holder is responsible for overall management of ARTC - Parts Department for Suzuki and Citroen by monitoring staff, executing marketing initiatives/campaigns, driving sales performance and managing stock levels in order to maximize business revenue and achieve profits while ensuring customer satisfaction at every step. The job holder assumes Profit & Loss responsibility for the department.Job ResponsibilitiesStrategicActively participates in the development of annual Part Department business plan and strategy in line with the After Sales Department strategy.Reviews Parts Department turnover, profitability and stock status. Analyzes, evaluates detailed reports to monitor progress and ensures department budget/targets are achieved leading to the overall Aftersales and Company’s budget achievement.Prepares and submits monthly reports detailing all key figures associated with the role to the Management for monitoring progress against plans and targets.Actively manages customer visits by sales team / follows up and results / make sure CRM reports are updated and action plan in place.Actively manages the parts sales through workshop to arrive to a good stock, availability, price and follows up on ordered parts combination.Parts SalesVisits fleet and trade customers to promote products and identify opportunities for increasing sales by building and maintaining strong/long lasting business relationships.Analyses individual customer sales statistics for the purpose of setting margins and controlling inventory levels.Manages “Trade Customers’ Bonus Agreements”. This includes negotiating special discounts rates and credit terms with the customers in order to increase sales volume while maximizing profits.Inventory ManagementManages stock ordering function ensuring adequate stock levels are maintained at all times complying with the given thresholds while balancing business demand against carrying cost to maximize profits.Ensures proper controls are in place for managing physical movement of Parts from the Warehouse. This also includes conducting regular visits to the Warehouse ensuring inventory is controlled and managed asper the required standards.Reviews, analyses stock discrepancies; ensures timely reconciliation of stock is carried out with proper justifications for stock shortages or excess.Ensures compliance to stock order ratios’ set by the principal and reduces the number of “Vehicle Off-Road (Emergency) Shipment” Requests.Regularly reviews stock turnover reports. Identifies and analyses obsolete or slow moving items. Recommends and implements tactical campaigns, special price programs and also negotiates with the principal(together with other automotive sister companies or directly with principals, as applicable) for pricing and support (where needed) ensuring movement of slow moving / obsolete stock.Market AnalysisMonitors the market for competition and Original Equipment Manufacturer (OEM) pricing, strategies. Recommends counter strategies ensuring competitive position is maintained.Reviews and compares Suzuki & Citroen parts positioning to other brands in the market. Forwards pricing recommendations to the line manager based on competition analysis.Monitors market potential in order to identify and develop new sales opportunities for maximizing business revenue and achieving sales targets.Job RequirementsDiploma / Bachelor Degree, preferably in Supply Chain or Automotive industryExperience10 years’ experience where 5 years in a parts sales experience within the same industryKnowledge & SkillsExcellent negotiation skills and influencing skillsWell organized & effective plans in all situations.Methodical approach for better inputs, result orientedCan work under pressure with deadlines and able to work independently.Sets and achieve highest work standard at all the times.Good analytical skills and technical expertiseEPC knowledgeDMS & Brio operating knowledge