PDI - Supervisor

Join Our Team as a PDI Supervisor!Are you an experienced automotive professional with strong expertise in vehicle inspections, quality control, and pre-delivery processes? Do you have an eye for detail and the ability to ensure every vehicle meets the highest quality standards before delivery to customers? If so, we’d love to have you join our team as a PDI Supervisor!About us:Since 1976, Al Nabooda Automobiles has been committed to delivering excellence by offering our customers a diverse range of products and services that meet the high standards of the prestigious brands we represent. Our ongoing investment in premium service equipment and our team of dedicated and skilled professionals have cultivated a growing base of satisfied customers.Al Nabooda Automobiles LLC is the exclusive authorized distributor for Audi, Porsche, and Volkswagen in Dubai and the Northern Emirates.With twelve state-of-the-art showrooms and service centers across Dubai, Sharjah, and Fujairah, our expert workforce is focused on maintaining exceptional service and quality standards.

What You'll Do

To coordinate with Sales administrative assistants of all brands to thus keeping a proper official relationship between PDI centre and sales department. Capacity planning based on each brand demand. To ensure the communication flow is accurate and timely between Technicians, Protech team, Sales teams and Logistics team. To save or prevent the loss for the company in appropriate manner abiding the law and rules & regulations of ANA.FocusExcellent communication skills.Multidimensional thinking capability to foresee issues and to prevent those by taking appropriate steps which will result in less warranty claims and lower customer complaints.Technical knowledge at least basic is very necessary to understand the issues in vehicles and to take the right corrective measures and advise technicians.Computer literacy is necessary to understand ANA DMS operation and Manufacturers ELSA portal.Should perform test drive and Quality control inspection whenever necessary.Problem solving and decision-making skills on the spot (visual issues and minor body damage and transit damage when identified)Business DevelopmentFlexibility to work overtime on off days and Saturdays to support the rising demand of Sales.OperationalPlan all jobs effectively to optimise technician utilisation, coordinate with the parts department to understand when parts will be available to complete work.Open job cards whenever necessary, coordinate Technicians, Administrative assistant and Sales Admins; ensuring that information is accurate and any special requirements are identified.Develop an effective working relationship with all staff to create a favourable work environment.Observe all guidelines, instructions and conditions laid down by the law, the authorities and the manufacturer.Attend regular staff meetings, using them as a basis for the communication of any ideas for improvement in processes, cost savings and revenue increases.Personal DevelopmentPractice personal continuous improvement by attending any relevant courses, assimilate information provided on new product lines, and develop an understanding of the latest technology as it applies to servicing.Arrange an annual appraisal with your line manager in accordance with the company’s appraisal process.Attend regular staff meetings, using them as a basis for the communication of any ideas for improvement in processes or cost savings.Why Join Us?Competitive salary with performance-based bonuses.Comprehensive benefits package including health insurance and more.Opportunities for professional development and career advancement.A vibrant company culture that values teamwork and innovation.What you will need:UAE/Middle East Automobile experience (Mandatory)Well spoken and writing skills in EnglishDriving License (Mandatory)