Pos Operations Executive

Who We Are?Ödeal is a fintech scaleup, founded in 2014 with the aim of simplifying and enhancing point-of-sale experiences for buyers and sellers alike. With over 125,000 merchants on board and a passionate team of 500+ employees, we're shaping the future of payments.Our Mission is driven by a simple yet profound goal: to boost sales and empower entrepreneurs with the most comprehensive financial solutions.Our Vision is to level the playing field for businesses of all sizes, fostering competitiveness and economic growth.Our Services include a mobile POS app – seamless payments on the go –, physical POS – tailored systems for businesses – and cash register POS – modernizing traditional setups –.Your Role:Our POS operations organization is evolving through exciting transformations including scaling operational teams, standardizing and optimizing end-to-end POS processes, modernizing legacy operational systems and infrastructure, and leveraging data-driven insights and technology-enabled solutions to enhance efficiency, performance, and service quality.We’re looking for a Pos Operations Executive that will;Lead and manage the Operations team, ensuring high performance and achievement of business objectives.Manage purchase orders, inventory, and stock management processes.Investigate operational issues, identify root causes, and drive process improvements.Collaborate with Technology teams to develop and enhance operational systems.Review and optimize business processes, ensuring compliance with company policies and procedures.Monitor legal and regulatory changes and implement necessary operational updates.Manage relationships with banks, suppliers, business partners, and third-party service providers.Monitor post-sale service SLAs, oversee contracts, and ensure reconciliation processes are completed accurately.Define, track, and report operational KPIs, providing regular updates and presentations to senior management.Lead cross-functional initiatives to improve operational efficiency and customer experience.Your Qualifications:Bachelor’s degree from a relevant field, with Engineering degrees preferred.Minimum 5 years of experience in Operations, Operations Consulting, E-commerce, Logistics, Banking, Fintech, Payment Systems, or related industries.Proven experience in team management and people leadership.Strong experience in business partner, supplier, and stakeholder management.Demonstrated ability to define, monitor, and report KPIs and operational performance metrics.Strong analytical thinking with the ability to identify root causes and implement sustainable solutions.Experience in process improvement, operational excellence, and project management.Excellent communication, reporting, presentation, and senior stakeholder management skills.Fluent in English.Advanced proficiency in MS Excel, PowerPoint, and other Microsoft Office applications.What Awaits You?Be a part of our dynamic and innovative team.Share and see your ideas come to life in a collaborative environment.Fuel your curiosity in a learning-centric culture.Experience a workplace where you're at the heart of it all.What’s More?

• Campus-Style Office: A campus-like workspace with PlayStation, table tennis, multiple meeting rooms, and cozy resting areas.
• Culinary Delights: Open-buffet breakfast, sandwiches, afternoon tea with fruits and cookies to keep you energized.
• Commute Perks: Additional compensation on top of your salary to support commuting expenses.
• Convenient Meals: Meal ticket card for nutritious dining options.
• Birthday Leave: Enjoy a paid day off on your birthday.
• Healthcare Coverage: Comprehensive private health insurance for your peace of mind.Join Us on Our Journey:As we march forward into the future, we invite you to be a part of our story. Together, we can unlock the full potential of businesses, uplift communities, and create a world where financial services are a beacon of hope for every entrepreneur. Join us as we continue to revolutionize payments, one transaction at a time.At Ödeal, innovation meets inclusivity, and the result is a brighter, more prosperous tomorrow.