Product Specialist

About IntropicIntropic provides data and analytics on event-driven situations in global equity markets: index rebalances, M&A, equity capital markets activity and shareholder positioning. Leading hedge funds, asset managers and trading firms worldwide use our index rebalance forecasts and index intelligence datasets every day. We are now opening our first Asia-Pacific office, in Hong Kong.The RoleIntropic is hiring a Product Specialist as a founding member of our Hong Kong office. Our APAC clients are quant funds, trading firms and sell-side institutions across Hong Kong, Japan and Singapore. You will own their technical delivery and day-to-day relationship, supporting them in their own market hours with the full backing of our London team. As you build product knowledge and client relationships, the role has a clear path to Account Manager for the region.Who we're looking forThe most important thing is a real interest in equity markets and the ability to explain data clearly to demanding clients. Strong candidates often come from client success, product, sales or trading-support roles in financial markets or financial data. We also welcome exceptional graduates with a clear interest in equity markets.What you'll doOnboard new APAC clients onto our datasets, including Passive Fund Intelligence and Index Intelligence, across API, portal and SFTPBe the first point of contact for product and index-methodology questions (S&P, MSCI, FTSE, TOPIX, Hang Seng, CSI, ASX and more), often in real timeRun training sessions and demos, monitor usage and make sure clients get full value from their subscriptionsManage client permissions and support trials, order forms and commercial agreementsFeed client insight back to our research and engineering teams to shape the roadmapHelp build Intropic's presence in Hong Kong alongside the London teamOver time, take ownership of renewals, expansion and new business across APACMust haveThe right to work in Hong Kong Fluent written and spoken English1–4 years in a client-facing, product, sales or trading-support role in financial markets or data, or an exceptional graduateComfort with data: you can read an API response, work with CSVs and explain a data model to a quantClear, composed communication with technical and non-technical audiencesAn ambitious self-starter who learns fastNice to haveCantonese and/or MandarinKnowledge of index methodologies, passive funds or corporate actionsPython or SQLThis role is full-time and on-site in Hong Kong, with an expected start date of January 2027.