Project Executive

About the RoleTenderBoard is looking for someone who can sit in meetings with our Project Managers, customers and our engineering team without getting lost in conversations. You'll need to understand what needs to be configured or built (not build it), test whether it works, and document what was done across a wide range functions on the TenderBoard eProcurement system, including but not limited to:Configuration SetupERP integrations involving systems (from csv file-drops, to Xero, SAP, NetSutie, Workday, EPICOR) This is not a coding role, but you need to be comfortable doing form setups, workflow configuration and integration testing, so being comfortable reading JSON payloads, understanding field mapping, and troubleshooting integration issues from vague responses is key. If you've been in implementation support and want to grow into someone who can run projects end-to-end, this role is a great fit for you. Key Responsibilities1. Configuration Integration CoordinationOwn and maintain the integration requirements for each customer project, ensuring all API endpoints, field mappings, authentication details, and environment configurations are understood and documented.Track integration-related milestones against the project timeline and flag risks or blockers to the Project Manager proactively.Manage integration environment access, credentials, and test data on both the customer and the TenderBoard side.2. Testing & ValidationExecute end-to-end system test cases using the Tenderboard system and tools to validate data flow between TenderBoard and the customer’s ERP system.Document test results, log defects in Jira with clear reproduction steps, and coordinate with engineers to resolve issues before UAT.Support the customer’s user acceptance testing (UAT) by supporting the Project Manager on integration-related test scenarios.3. Documentation & HandoverPrepare documentation covering configuration details, data mappings, and any custom logic applied during implementation. Create handover documentation for the Customer Support Operations team, including known issues, workarounds, and escalation paths for integration-related queries.Deliver training to relevant customer stakeholders on integration-related features and data flows.RequirementsMust Have1–3 years of experience in a project coordination, implementation support, or technical support role within a SaaS or enterprise software environment.Working familiarity with at least one ERP system (e.g., SAP, NetSuite, Oracle, Microsoft Dynamics, Xero, Workday).Excellent written English — you will draft client-facing documentation and internal technical notes.Detail-oriented with strong organisational skills; able to maintain trackers, follow up on open items, and keep documentation current.Nice to HaveComputer Science, Information Systems, or related degree.Exposure to integration middleware or iPaaS platforms.Experience with Jira, Confluence, or similar project management tools.Familiarity with RESTful API concepts (HTTP methods, status codes, JSON payloads).