QA Supervisor (FMCG)

Job Description Codes and reviews documents related to operations. Ensures continuous updates of technical specifications for packaging materials. Monitors and inspects all packaging materials to ensure quality compliance. Collaborates with various departments to verify effective implementation of the quality system. Attends and participates in external audits to ensure compliance with international and customer-specific specifications. Implements and reviews the company's food safety system according to relevant standards and regulations. Conducts internal audits according to ISO or GMP standards and ensures compliance. Manages customer complaints and prepares corrective actions in coordination with relevant departments. Participates in continuous improvement and development projects to ensure innovation and progress. Establishes and implements the 5S system across all departments to enhance performance and organization. Trains employees on quality and food safety procedures and participates in development and continuous improvement programs. Maintains records of quality reports, statistical reviews, and related documentation. Performs the duties of the Quality Assurance Department Head in their absence. Performs the duties of the Pest Control Engineer in their absence. Implements and reviews the quality and food safety systems for tea and flour products according to specified standards. Performs any other duties assigned by the direct supervisor within the scope of work. Job Requirements Bachelor’s degree or higher. Training in ISO standards (ISO 9001 / ISO 45001 / ISO 22000 / FSSC 22000). Lead Auditor Course. Minimum of 5–7 years of experience in Quality Assurance management. Experience in food or industrial production environment preferred. Fully aware of quality systems, food safety standards, and continuous improvement practices. Strong problem-solving skills. Excellent communication and leadership skills. Attention to detail. Very good English.