Resident Medical Coordinator

Company Description MindPlus specializes in the prevention, diagnosis, and treatment of mental health conditions and addictions in children and adults. The organization offers holistic, collaborative care through both inpatient and outpatient services, creating a safe and comfortable environment for individuals. MindPlus focuses on enhancing each person’s ability to manage their own well-being and maintain long-term mental health. The team also supports families, caregivers, and others who care for people with mental health challenges by providing guidance, resources, and education.Role Description This is a full-time, on-site Medical Coordinator (BAMS) role based in Ludhiana. The Medical Coordinator will assist in coordinating patient care activities, including scheduling appointments, managing clinical documentation, and ensuring smooth communication among medical, nursing, and counseling teams. The role involves explaining treatment plans and medical information to patients and families in clear, compassionate language, supporting admissions and discharge processes, and helping maintain accurate medical records. The Medical Coordinator will collaborate closely with healthcare professionals to ensure continuity of care, adherence to clinical protocols, and timely follow-up for patients. Additional responsibilities may include assisting with basic clinical tasks within the scope of BAMS training, supporting quality assurance initiatives, and participating in patient education programs related to mental health and wellness.Qualifications Candidates should possess strong knowledge of Medicine and Medical Terminology, preferably with a BAMS degree or equivalent relevant medical qualification.Candidates should possess excellent Communication and Customer Service skills, with the ability to interact respectfully and empathetically with patients, families, and multidisciplinary teams.Candidates should possess Patient Care skills, including understanding of mental health needs, sensitivity to diverse backgrounds, and a patient-centered approach.Relevant experience in a clinical or hospital setting, especially in mental health or psychiatry, is highly beneficial.Strong organizational and documentation skills, attention to detail, and proficiency with basic computer and electronic medical record systems are preferred.Ability to work collaboratively in a team, manage multiple tasks, and maintain confidentiality and ethical standards in patient care.