Restaurant Supervisor

Company Description Loco Hookah Lounge is a premium dining destination offering signature drinks and curated hookah experiences in the heart of Dubai Marina. The lounge focuses on delivering high-quality food and beverages in a vibrant, energetic atmosphere. Guests enjoy a blend of modern hospitality and nightlife, designed for social gatherings and memorable evenings. The team is dedicated to exceptional service, attention to detail, and creating a distinctive “LOCO” vibe for every guest.Role Description The Restaurant Supervisor is a full-time, on-site role based at Loco Hookah Lounge in Dubai. This role is responsible for overseeing daily floor operations, including managing staff schedules, supervising service standards, and ensuring guests receive attentive and efficient service. The Restaurant Supervisor coordinates with the kitchen and bar teams, supports hookah service operations, and helps resolve guest concerns promptly and professionally. Additional responsibilities include monitoring cleanliness and safety compliance, assisting with inventory and stock control, and training team members on service procedures and brand standards. The role also supports basic administrative tasks such as shift reporting, cash handling oversight, and communication with management regarding operational needs.Qualifications Experience in restaurant, lounge, or hospitality supervision, with strong floor management and team leadership abilities.Excellent customer service skills, including conflict resolution, guest engagement, and a focus on creating positive experiences.Strong organizational and time management skills for coordinating shifts, staff coverage, and workflow.Knowledge of food and beverage service standards; hookah lounge experience or familiarity with shisha service is an advantage.Basic administrative and cash-handling skills, including report preparation and adherence to operational procedures.Ability to work flexible hours, including evenings, weekends, and holidays, in a fast-paced environment.Effective communication skills in English; additional languages commonly used in Dubai are a plus.Previous experience in Dubai or GCC hospitality markets and understanding of local health and safety regulations is beneficial.