Retail Manager

LUCA FALONI is looking for an experienced and commercially minded Retail Manager to join our growing retail team.Reporting to the Head of Retail, this role will take responsibility for the performance and day-to-day retail operations of an assigned portfolio of stores and markets. The specific regional scope will evolve in line with business needs and our continued international growth.As Retail Manager, you will be responsible for driving commercial performance, operational excellence and an exceptional client experience across your stores, while developing high-performing teams.Key responsibilitiesOwn the commercial and operational performance of stores within the assigned region, driving sales, profitability and KPI achievement.Ensure consistent execution of LUCA FALONI standards across client experience, store operations, visual presentation and brand representation.Monitor store performance and identify opportunities to improve productivity, conversion, client engagement and operational efficiency.Oversee workforce planning, payroll management, stock processes and other key operational areas across the region.Conduct regular store visits, maintaining a strong presence on the shop floor and a close understanding of each store's opportunities and challenges.Support new store openings, market launches and other retail projects as the business continues to expand.Work cross-functionally with Retail, People, Operations, Merchandising, Marketing and other teams to ensure effective execution of company initiatives.Provide the Head of Retail with clear reporting and insights on regional performance, opportunities, risks and priorities.About youYou are an experienced multi-site retail leader with a strong commercial mindset and a genuine passion for delivering exceptional client experiences.You will ideally bring:Proven experience in a multi-site, Area Manager, Regional Manager or similar retail leadership role.Experience within premium, luxury, fashion or another high-service retail environment.Strong commercial and analytical skills, with confidence interpreting KPIs and translating insights into action.A hands-on leadership style and the ability to coach, motivate and inspire Store Managers and their teams.High operational standards and excellent attention to detail.Strong communication, organisation and stakeholder-management skills.The flexibility to travel regularly across the assigned region and adapt as our retail footprint evolves.What we offerClear opportunities for career progression within a growing international business.Exposure to international store openings, launches and strategic retail projects.Progressive paid time off.Uniform / clothing allowance.A generous employee discount across the LUCA FALONI collection.A collaborative and entrepreneurial working environment where ideas and initiative are valued.The opportunity to build your career within a premium luxury brand with an expanding international presence.If you are highly organised, commercially driven, passionate about developing high-performing teams and thrive in a fast-paced environment where no two days are the same, we would love to hear from you.Additional InformationWe are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.Please inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.We deal with recruitment directly, so if you are a recruitment agent, please do not contact us. We do not require recruitment services and apply no exceptions to this rule.Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.