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Russian or Ukrainian - Customer Service or Interpreter (Portugal).

Kvinne Consulting · Lisbon, Lisbon, Portugal

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We are hiring: Russian/Ukrainian Speakers – Teleperformance Portugal (Remote & On-site Opportunities)We are currently recruiting Russian or Ukrainian speakers for two projects at Teleperformance: LLS Interpreter (100% Remote) and Operations Customer Expert – Meta (On-site in Lisbon). CLIENT: Our client is one of the largest companies specializing in multichannel customer relationships.Tasks1. LLS Interpreter – 100% RemoteProfile:Background in Languages, Translation, Interpretation, or related fields (preferred)Excellent listening, retention, and note-taking skillsHigh level of accuracy and attention to detailAbility to explain cultural nuances when needed to avoid miscommunicationAbility to remain neutral, objective, and professional at all timesStrong focus and concentration skills2. Operations Customer Expert – Meta (On-site in Lisbon)Key Responsibilities:Provide support to small and medium-sized businesses (SMBs) via chat, email, and phoneHandle both inbound and outbound contacts to ensure effective resolutionDeliver pre- and post-sales support for Meta advertising productsTroubleshoot technical issues and report bugsGuide clients on how to use advertising tools and optimize campaign performanceIdentify recurring issues and contribute to improving customer experienceRequirementsGeneral Requirements (applicable to both roles):Valid Residence Card in Portugal or EU PassportFluency in Russian or Ukrainian + English (minimum C1 level in both)High School Diploma (mandatory)Strong communication and interpersonal skillsAbility to work in a multicultural and fast-paced environmentAvailability to work in PortugalBenefitsInternational career in a multicultural environment;Training and familiarization phase;Opportunity to grow in a multinational company;Health Insurance since day one in the company;Free Portuguese language courses, surfing, soft trekking, and much more.