Sales Coordinator

IGSS is an integrated holding company that owns and manages a portfolio of business units throughout the food supply chain. IGSS provides group level oversight for each business unit provides centralised services such as Finance, Human Resources and Sales & Marketing support to each business unit.The Sales Coordinator at IGSS will play a pivotal role in supporting the sales teams across Bravo Fine Foods Limited, Bravo Culinary Solutions Limited, Beyond Plastic and HQF, ensuring seamless coordination between clients, internal teams and supply chain stakeholders. This position requires exceptional organisational skills, a customer-centric approach, and a deep understanding of the food supply chain (including cold chain logistics, food safety compliance and farm-to-table transparency). On-site work at our Hong Kong office.

Responsibilities

Prepare and process sales orders, invoices and quotations in alignment with company policies and client requirements.Coordinate with logistics, procurement and warehouse team to ensure timely order fulfilment and resolve delivery discrepancies.Assist in the development of sales presentations, proposals and marketing collateral tailored to food supply chain solutions.Gather client feedback on product quality, cold chain integrity and service delivery to inform continuous improvement.Manage certification documentation for clients and maintain records for audits.Collaborate with QA team to address non-conformities or product returns.Support the sales team in identifying cross-selling opportunities across Bravo Fine Foods, Bravo Culinary Solutions, Beyond Plastic and HQF product lines.Liaise with marketing to align campaigns with sales objectives (e.g. promoting traceability solutions or sustainable sourcing).Organise and maintain the master price list, distributes updates to internal teams and clients upon management approval.Process invoices, credit notes, and payment reconciliations in collaboration with the finance department.Assist in planning sales events, trade shows, and customer appreciation initiatives.Assist with ad-hoc reporting or projects as needed.Education:Diploma holder or above in Business Administration, Sales, Supply Chain Management, FoodScience, or related field.Experience: Min. 2 years in sales coordination, customer service, or logistics, preferably in the food industry(FMCG, perishables, or food tech). Familiarity with cold chain logistics, food safety standards, and ERP/CRM tools.Skills:Strong teamwork and problem-solving skillsExcellent communication and interpersonal abilitiesMeticulous, independent, sales & customer-orientedSelf-motivate and strong sense of responsibilityHands-on experience in CSM or similar software is a plusLiteracy in PC applicationsAble to meet deadline and work under a fast-changing environmentExcellent command of English and Chinese (both spoken and written)Immediate available is highly preferredPlease send your cover letter & CV to hr-admin@bravofinefoods.com